QuickBooks Q&A

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To clarify my question if we are paying standard fringes instead of paying out cash fringes is there anything special to run on the prevailing wage payroll?

Trying to add a sales tax rate for a new city in California who I am doing business with. When I click on "sales tax" in the "taxes" tab, I receive the following message ... FaultInfo xmlns="http://www.intuit.com/sb/cdm/baseexceptionmodel/xsd"><Message>AuthenticationFailed;;</Message><ErrorCode>401</ErrorCode><Cause>SERVER</Cause></FaultInfo> How to remedy?

How can I disable the locations field on invoices? I've already toggled off the track location in the category menu

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Card keeps declining

I keep seeing new things pop up or catch my eye when using QBO and it needs to stop.

why is my federal income tax not accruing in payroll taxes

I was excited to start using the new Outlook (May 2023), which looks and feels more like Gmail (very visual).  The Outlook e-mail connector with QB has always been limited and frustrating, so I was hopeful that we'd get improvements with the new version, but I quickly discovered that the new Outlook is currently incompatible with QBD.  It will not allow e-mails out of QBD with the new Outlook version turned on and e-mailing directly out of QBD is the only thing that gives the payment button to our customers.  Otherwise, I have to save the Invoice as a PDF and then send it through Outlook itself.Yes, I had our IT department run a fix, but unfortunately, it didn't work.  I was then advised that I should revert back to the old Outlook for now and wait a month or two to try it again or be on the lookout for updates.Has anyone else had this experience yet or found a solution?  

How do I sign in on a new computer?

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I've just created a limited access user for QB desktop.  How can I copy the layout settings from one user to another?  I don't feel like trying to "manually" do it.

Is anyone else frustrated with QBO's inability to print/show more than 3 custom fields on an invoice sent to a customer? Custom fields is one of the only reasons I'm sticking with QBO Advanced and paying $180 per month. They brag that Advanced can have up dozens of custom fields. But only allowing the customer to see 3 of them seems like a waste. I'm sure it goes back to the original programming coming from the original QB Desktop version. Just like the inability to print bold or italic characters on an invoice. Really?!? It's 2022!! Seems like these omissions should have been addressed a long time ago. Any insights or news of a fix would be appreciated.

Since April 16th, we have had an issue with the Amex feed loading into our QBO account. The short term fix was creating separate child accounts for each credit card holder (8). Intuit tells me the issue is fixed and it is an Amex problem because they changed the way they are filtering the data into QBO (into child accounts). Amex says this is not true. This has created more work on our end and we have not been able to reconcile our Amex account.  How do I speak to a manger when they never call back. The frustration is off the charts. Any insight is much appreciated and thanks for letting me vent.

We use Project Cost accounting and the Estimate versus Actual reports on a daily basis. Most of our projects consist of estimates for equipment, freight and labor. My question surrounds ensuring the actual costs are reporting against the corresponding estimate line. For equipment and freight this is generally not an issue as the actual costs are generally coming from purchase orders, bills or inventory, all of which require we input a Product/Service and Description (which corresponds to the estimate descriptions).The issue surrounds labor costs. We use ADP which requires us to input payroll costs into QBO via a journal entry. Since the journal entry format does not include Product/Service and Description, any costs associated with the journal entry are assigned to a line by themselves on the Estimate report  and do not have any description. I'm assuming that a Product/Service description is needed to assign these costs to the corresponding line. Ultimately the bottom line is

I have 2 employee types- one gets expensed to job labor, the other to office wages I also have a rembursement payroll item that should go to job materials and a per diem that should go to labor burden. There doesn't seem to be a way to accomodate all of this in QBO.  I can either get the wage types (job labor and office wages) mapped separately by choosing the "Each employee's wages are posted to their own expense account" option in payroll settings- accouting preferences Or I can have the reimbursements and per diem mapped separately by choosing the "Each employee's wages are posted to different types of accounts" option. It doesn't appear I can have it both ways. 

I'm having trouble getting wages to post to a customer/subcustomer when running a P&L by customer report. We use QB Time and I can see each time entry has a customer tied to it.  However in a P&L by customer report they are showing up in the "Not specified" part of the report. In the payroll settings- accounting preferences- wages expenses I currently have chosen the first option "All my employee's wages are posted to one expense account" and have this mapped to our Labor COGS account.  However instead of breaking out to the Labor COGS account for each customer based on the customer selected at the time entry, the labor is all going to the "Not specified" section of the P&L.  I don't actually run the payroll, someone else does, but is there some disconnect between QB Time, the setting I have set up in payroll accounting preferences and when payroll is run? 

Hi everyone,I'm having an issue in QuickBooks Online while allocating bank transactions. When I start typing a Category in Account field, the transaction type automatically changes from "Expense" to "Transfer."I'm not clicking anything just typing the account name and QBO switches the type. I want to know why this happens and how to keep the transaction as an Expense if I’m just categorizing it.Has anyone else experienced this? Any tips would be appreciated!Thanks in advance.

I am in IT, and want to make sure we have a secure means for outside folks to share their bank account numbers with us, without relying on email and the like.  Just as QuickBooks provides a secure means for folks to pay their invoices, I wonder if there's a form that QuickBooks provides that would let them input privileged banking data in a secure way.

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I have Quickbooks Desktop Enterprise 2024.  The vendor 1099 summary report includes only checks written to the vendor.  Is it possible for this report to include both credit card payments and payments by check? 

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