QuickBooks Q&A

Good Day ,  Some of my clients customers clients are receiving there invoices via email but there are some saying not sent or bouncing back. My clients email is a gmail and working 100% there clients emails are 100% correct . When she sends a email manually it goes there by downloading a copy and send it but from quickbooks it does not go through . Can someone please advise.

The same thing happened end Feb 2022.

I had a VAT return with an exception from a previous period. I then found an issue and had the VAT return unfiled. The problem is that the exception no longer shows, and the VAT amount is out by that exception amount now. How can I get the exception to show again, or what would the corresponding account be to journal against VAT payable to make the VAT return balance again? I tried changing the date of the exception document (a bill) to see if it would create a new exception, but while it shows under Exceptions now, it shows as 0 and marked as "filed". So it seems while the VAT return was unfiled, the exceptions from that period stay as filed? Thanks!

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My app doesnt work

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On the Products list, there is a column named 'Cost' but there is no way for me to enter values in the cells. I also want to know if I add values in the cost cells, is there a way for me to get a markup with a 30% percentage on the selling price?

Can quickbooks online automatically assign account numbers?

What do I do if my invoices are not sending to clients? the is a delivery issue?

I have 3 single use cards that my customer issued to cover the total payment for one invoice. When I process everything is normal, amount applied, amount still open, but when I hit process, the system moves my checked invoice to another invoice. Help..

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I have an account with FNB which is linked to QuickBooks. I'm trying to link my Tyme bank account and I'm not winning.

I can't access qbo through edge or chrome, when I use avast secure browser there is no problem. This started about 10 days ago. What might cause this? I tried clearing cache and cookies, uninstalled and re-installed chrome but no success.

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Why am I unable to get an email to quickbooks 

How do I set-up a scheduled recurring invoice to a customer?

How do I find out  if my clients have opened the invoices I sent to them and they recived them.

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Due to the issue with Standard Bank, There are a batch of transactions that did not load via the bank feed.  I created a CSV file for these transactions but when I try to upload it the "For each bank account field, select a QuickBooks field" page is not complete.  1) The date format field has no drop down options.  2) I select the "2 column: separate positive and negative numbers" option but nothing happens.  3)  There are only two mapping fields "Date" and "Description" - nothing for money in and money out.  Any one else expending this problem?  I have tried uploading to one of the other accounts (same client) but have the same problem.

i need someone to contact me urgently today

I would like to know how I can retrieve our transactional data.

I have read all the forums and watched the videos what am I missing ?