QuickBooks Q&A

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Is this linked to the change tp the payroll in QuickBooks that happened earlier this year?

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I deleted the invoice that was marked as paid. There is no invoice and the income is left. How to recover a deleted invoice?

Quickbooks is linked to my bank account and it automatically downloads the transaction - usually there is a Full Description as per our upload file - this is usually the person's name. However last week and this week, the Description has come back as a single letter So instead of Susan Smith, it has returned S? We have never had this issues previously?  Any ideas? Thanks

Quickbooks online

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So just to confirm with everyone.... Core Payroll has removed the feature to be able to run a 0 zero payroll if employees are not paid in a particular month / week. This means that you have to make manual  SUBMISSIONS to HMRC which means that a whole feature of payroll has been removed without consultation or explanation - WE WERE TOLD THAT THE TRANSITION TO CORE PAYROLL WOULD BE SEAMLESS AND EASY! I shall therefore be cancelling my core payroll subscription as now I am paying for a feature that has now disappeared.There is also a bug in your software which causes you to go around in circles when trying to submit payroll which was not there is older payroll versions.The quicker they roll back to the old payroll service the better!

How do I delete a payroll run in the new Core Payroll? I made an error in one employee for the December payroll and I need to delete, correct and re-run. Don't tell me this is another feature that has been removed in the 'upgrade' to Core Payroll!

I'm trying to set an automation on Zapier to Find or Create a Customer on QuickBooks.I'm receiving the error 'Failed to find or create a customer in QuickBooks Online - The app returned "A business validation error has occurred while processing your request"'.I didn't find documentation about it and QuickBooks Support asked me to talk to Zapier.I have some guesses about the cause of the problem:1. The customer uses a temporary or disposable email address '@privaterelay.appleid.com'2. The value in the field address__line1 has a comma3. The value in the field address__zip_code has a space between characters4. The field address__state_code has no value since the company and customers are on the UKDoes someone have a similar problem and have an idea how to solve it?Thank you!

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Every time I try to reconnect my back I get the error messages, 400 something went wrong once I've been connected back to quickbooks 

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So, now that the introduction of Core Payroll has left me not being able to process zero hours contract employees, can anyone tell me why all my historical employee pay data has been deleted now that I have been switched over to Core Payroll.Quickbooks has confirmed that the only way to now process irregularly paid employees is to submit manual submissions using the HMRC manual tool (why this is the case I do not know and I know others in the same boat!) But in order to do this I need all my historical employee pay data which has now been deleted from Core Payroll. I cannot cancel my payroll subscription until I have this information.Why are Quickbooks making it so difficult to pay and file submissions for zero hours / irregluar paid staff. When will the shambles of Core Payroll be rolled back to what it was?

Can anyone enlighten me as to how I can add an invoice to money coming into my account and get it to show as a + £xxx rather than a deduction? 

I have set up a sub account to Trade Creditors, for proforma prepayments. When the bill arrives and I match the payment to the bill, the net effect on the supplier account is correct. However, for the Trial Balance, it shows a balance for the bill under TC and a negative balance in the proforma sub account. I want them to clear both sides. It is misleading and makes no sense. I have read that there is only one default TC account in QBO, but it has allowed me to create a sub account, so why do they not interact and net off on the BS? And yes the 'overall' balance for Trade Creditors on the BS is correct, but when looking at the independent items, they should be showing the correct balances too, and they simply don't.

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Change business address

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I’m confused

Core payroll: How do I change the payslip layout? I need to write a payslip note but it is not showing the whole memo. It only shows 3 words out of the 9 in the sentence. I am not happy with Core payroll, it's a downgrade so we ought to have a price reduction. 

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