QuickBooks Q&A

I have been posting our Postponed VAT as a journal, debiting the HMRC VAT suspense account with the PVA import 0% purchase on one side and crediting HMRC suspense with an equal amount with a Z (sales) vat code. This correctly places the vat in boxes 1 and 4 on our VAT return. We have noticed however that for some reason it also adds the credit to our sales figures, which is obviously wrong. We have been doing this for some time to get the correct figures in boxes 1 and 4 of the VAT return.

Hello, We have paid a deposit amount to a supplier and invoices need to be allocated against this payment once received but I'm struggling with how to deal with this on Quickbooks.  Is anyone able to advise please? Thank you,Ashleigh

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How do I print the budget and performance vs budget?

I am running for the same period - 1 year and cannot work out why this is happening?

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We are using quickbooks online for our business. For all my employees paycheques their designation is not being displayed in the pay cheques. How to display designation in the paycheques?

A transaction was deleted since December and I can not seem to reconciled by statement however i would like to know if i can retrieve the transaction.

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Hi, i note since November standard payroll users have lost the ability to invite to workforce (which is rubbish), but the support instructions still show a way to do this, either by going to 'actions' > 'invite to workforce', or ticking the 'allow my employee to add their own personal details' box. Neither if these options are available for me, what am i doing wrong please? ThanksJim

I am closing my UK business and ahve moved it to USA in June 2023

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I've tried a number of filter transaction types/dates with a number of options but still no luck

I revised a journal entry for a bank deposit where each split had been recorded as a separate bank deposit rather than one entry for the deposit followed by a list of splits matching the total on the bank statement. This involved deleting the individual bank deposits and changing the first entry to match the total.I made the mistake of not reversing the reconciliation before deleting the lines so I can't proceed with reconciliation until I have fixed this problem.Is there any way around this without going back and reinstating the journal in it's original form and then repeating the changes after cancelling the reconciliation on the lines before deleting them?  

The "advice" given in the software search states "choose your report". How totally unacceptable. Desktop had this facility for over 20 years yet QBO Advance has nothing helpful. This is 2023 and Advance is for well established businesses needing specific detail. When will this report or detail on the customer be available?

Hello , I tried looking in the search part and I need to upgrade my plan from self employed to essentials after meeting with my accountant recently. Now I tried to follow advice from a similar question posted but it appears I have created a new business rather export my info from my current self employed to essentials and now have two accounts / businesses. Can anyone help me? I thought I was fairly tech savvy but clearly I'm an idiot. Thanks in advance Barry

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Hello, could someone please help me… something went wrong with QuickBooks this morning and long story short, my bank account has now been reconnected but now I have 498 old transactions. Please tell me there is a way via the app or desktop to batch select these and exclude? thanks ! 

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Having problems reconnecting bank account. Every time I try I get “ Try again in a few hours. (580)” anyway to fix this ??

Anyone out there having problems with QBO pages not loading? It is happening with every transaction I try and edit. Very frustrating as only half a page loads, wait 30 seconds, then it might load or not. End of the month and can't do any work, November & December will have to be merged together.   And yes, have cleared Cookies & Cache. and have super fast fibre BT Broadband with 100% of all other computer functions & features working perfectly - Its a Quickbooks error! And No, I'm going to use another browser - it has been working fine for the last Ten years on Safari and we can't change browsers. Safari is one of the biggest web browsers in the world. If QBO is Chrome only, then we should of been aware of that years ago and why develop an Apple App if it's not compatible with Apple or other web browsers. Already put out a Support case - (Case:[removed]) back on 18th November when we sent over 'Console txt'. Heard nothing since and was promised a call back on 1st Decem