QuickBooks Q&A

No text available

It still works if I'm using Microsoft Edge...

we cannot upload the pay run

We need to change our Primary Admin but this function in QuickBooks doesn't seem to be working.The current Primary Admin logs into his account, goes to "Manage Users", clicks the 3 dots next to another team member and chooses "Change Primary Admin". A notification appears at the top of the screen saying "Primary Admin was changed". But it hasn't changed - the original user is still shown as Primary Admin and nothing has changed. He's tried this several times on different days but still no change. Any ideas?

I have logged in and my quick books app and it's says no overdue payments  are due and I carnt see my old customers details who have payed

No text available

No text available

No text available

No text available

I have an account denoted in Sterling, with which I make debit purchases of general traveling expenses abroad. My bank charges me a fee for reconciling to foreign currencies and this appears in my account as a separate fee from the expense. I therefore have one receipt and two incurred costs for that.  Can I in QBO have the one receipt account for both outgoing lines? Moreover, is this something I should do? Or do I need something else to validate the transaction fees? Would a bank statement be adequate? This is of course for the purposes of tax-deductibility. Thanks in advance.

No text available

When I added my address to invoices template, the systems adds letters "GM" in between town (which is London) and my post code. I do not know where they come from and cannot remove them

It doesn't look professional to show the invoicing software brand on emails sent to my clients so it would be great to be able to remove it. I'm currently using another invoicing software which allows me to modify the html code so I can customise it the way I want it. I thought the quckbooks online would be more advanced then the competitors so I hope there is a way otherwise I'll have to stay with my current software.

No text available

trying to log in but seem to be loading all the time 

No text available

So it just takes ages. Is there a way to stop it jumping back to chabge settings to stop the snap to current day and to keep where i left off?

I checked the terms of the email and I did comply, has anyone else had this issue or received the vouchers (£50 amazon voucher) or a contact info to have this looked into Email sent from QuickBooks on 11th May promotion  April to 31st may

I have nothingNo customer  or invoices 

I already posted this in the "other questions" board but thought it might get more views here. I am a new user to QBO (Originally a desktop user) In some ways I find QBO great but other ways it is incredibly difficult to work with. There is a lot of things that make no sense at all (No SKU on packing notes, no option to bulk update prices by SKU etc) I also noticed the forums are full of posts from people requesting features that simply get ignored. I thought it would be a good idea to have a dedicated post with a collection of requests that can be directly passed to the "management / development team" as the feedback function clearly doesnt work. I am convinced the management of QBO have never tried using their own software. I am also convinced that management dont focus on what users ACTUALLY need from the software, they just come up with their own bizarre ideas of what they THINK users want, and most of the time its wrong. This post isnt for conversation, if

No text available

In desktop there was a clear indication that a cheque had been reconciled, I cannot see this in Online, am I missing it?

No text available

No text available

No text available