QuickBooks Q&A

I entered a bill with gst. just gone to pay and the gst column has disappear and it now errors when i try to pay

This month only, when I click on payroll I see I blank page. If I refresh I see the old payroll page but nothing works.

Please help a client as there are 2 accounts however one is inactive for a long time and we would like to close this account as it is costing $30. We would like to store the information. I do not have access to this file. How can I get access to this file?

I cannot find the cross line to drag the amount column over

No text available

No text available

No text available

No text available

The provided Detail Types don't reflect my business.

Client has started a new business and I need to finalise some of the employees in quickbooks prior to moving to a new file. I cannot see a way to finalise ( or untick ) the box for the 2 remaining employees that are not leaving. any help?

No text available

No text available

I had payment details in my "Massage to customers" box but now QBO has a field for that. But in the new style of invoices that massage is hard coded showing up as a double on my invoice. Looks every unprofessional.

No text available

No text available

the "to lodge" date is a previous BAS. I need to lodge the last quarter which is not showing

When i match a transaction , how can i add a note of what the item is?

No text available

We are experiencing a serious data integrity issue within our QuickBooks account and require urgent investigation. While reconciling our main bank account, we confirmed that transactions for December 2025 had already been successfully imported into QuickBooks. These included bank transactions, expense payments, bill payments, and payroll-related entries. We were able to reconcile the account up to 7 December 2025 without issue. However, after this point, all subsequent transactions for that period have completely disappeared from the system. This is not a bank feed delay or an initial sync issue — the data was previously visible, reviewed, and partially reconciled, and has since vanished. The loss of this historical data is causing significant operational and financial impact. We are now facing the prospect of manually re-entering large volumes of transactions, including payroll, which is time-consuming, costly, and introduces compliance risk. We need clarification on the following as

No text available

No text available

No text available

When multiple supplier are paid via a bulk ABA file the bank account records the individual supplier transaction as well as the total of the ABA amount, Why is the transaction recorded twice?

No text available

No text available