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QuickBooks Q&A

QuickBooks Q&A

Getting Started
EOFY and Reconciliation
GTS and BAS
Payroll and STP
Banking
Manage customers and Income
Manage suppliers and expenses
Manage your account
Reports
Other Questions
Move to QuickBooks Online
QuickBooks Time

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7134 Topics

Coles Credit card not updating, the error says " Sorry, we can't update your account. Please wait a few hours and try updating again (176) "

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11

R

4 years ago

R

REN9

Payroll and STP

How do I change the units from hrs and mins to a decimal value?

Hi, I'm trying to change the units value in the timesheets from hours and minutes to a decimal value. Is this possible?

For last 7 days quickbooks has stoop connecting with my credit card account, neither institution can help me?

No text available

21

4 years ago

E

Edward-Product Champion

Payroll and STP

Create Employee Group

I need to create an employee group for one of my managers to ensure they can approve timesheets and leave, where do I go to do this?

Hi, i mistakenly added myself as accountant, how to remove it

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I need master access so I can add a user

No text available

I’m having trouble staying connected to my bank this is very frustrating as I log in to my bank and go back out to put the code in and it’s not there I’m paying for this service that does not work?

No text available

EOFY and Reconciliation

I need to change the opening balance prior to reconciling my credit card - anyone help with this?

No text available

Have an employees pay run with an error

says error where the rest say exported

Manage customers and Income

In the receive payment window the 'Deposit To' drop down menu is empty suddenly, having been populated with my accounts for the invoice prior, how do I fix this?

I have been entering invoices and receipt of payments, and after about 6 of them, the 7th (1st of this current financial year), has the Deposit To drop down empty, wanting me to add accounts to this. Previously, there were my bank accounts and the 'undeposited funds' account which I had been using.

Manage suppliers and expenses

If I run a nail salon and I am buying supplies to carry out a service, what expense should that be categorised as?

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Manage suppliers and expenses

How do I include GST to an expense?

I have to include GST to the expenses. How do I do that? Are these the right steps? Select - 'Amounts are': 'Inclusive of tax',Then - 'GST on purchase: 'GST on purchase 10%' 

How do I enter a GST inclusive journal entry so that I don't have to manually calculate the exclusive amount for each line?

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Can you print reports of the employee groups?

Showing the employees in each group

I am running my first pay run ever. Once I finalise the run. The salary payments and Super payments have to be made independently. Is that correct?

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Manage customers and Income

Add a new Product via API is not supported by the Essential subscription

Hi,it seems that adding a new Product via API is not supported by the Essential subscription. The ability to add a new product is available instead if you use your online version. I wasn't able to find any documentation about this issue.This is the message we get from QBO: Feature Not Supported Error : We're sorry. This feature is not included in your QuickBooks Online Essentials.The same function works well with a Pro subscription.Is that confirmed? Where can we find what are the others limitations related to your api linked to the type of subscription?Thanks,Marco

Remove the $ 450 Super guarantee threshold

How can I remove the $ 450 super guarantee threshold in keypay

where is the list for banks which available for connecting bank transactions?

Where is the list for banks which available for connecting bank transactions?I would like to use "ABN AMRO bank", but I can't find the ABN AMRO bank in the list.https://www.abnamro.nl/en/personal/index.htmlWhich banks of Netherlands can be connected?

Manage customers and Income

After edit invoice I want to export PDF. I can see the changes in the preview but the exported files is unchanged. It’s so annoying!!!!

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Move to QuickBooks Online

Switching from QB Online Advanced to Nonprofit QB Advanced

Horrible time over 3 days of bad support and just getting told to follow this article.  Then you get all kinds of problems and they won't help you.  

Manage customers and Income

Cannot allocate payment off yhe app stright from the invoice just created. Brings up other invoices that are not the same amounts or nothing to do with the invoice i just

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Can I move money from the Undeposited Funds account to the owners drawing account using the 'Transfer' function? Will this muck anything up?

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Manage customers and Income

Can I add a membership number to the Donor record, that will appear on invoices, how do I do this?

I have a Association and we need to assign a unique identifier/membership number to the Donor/Customer record as many of the names are very similar. How do I add this to the record? Going manual is not a option these days...

Can the one QB file be accessed by two computers simultaneously? I want a client and I to access the same file open my computer and on the client computer

No text available

Recording a GST (BAS) payment

When i record a BAS/GST payment it duplicates the payment as its also coming through on my bank feed.How do i record the payment correctly without this happening? TIA

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