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QuickBooks Q&A

QuickBooks Q&A

QuickBooks Q&A

Getting Started
EOFY and Reconciliation
GTS and BAS
Payroll and STP
Banking
Manage customers and Income
Manage suppliers and expenses
Manage your account
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7128 Topics

Manage suppliers and expenses

How do I set up super payments as self employed/sole tradier?

Hi, I am self employed (sole trader/Australia based) and have been making regular personal contribution to my Super account by transferring money from my gross earnings from the business to my super account. I'm using 'Quickbooks online' (not the self-employed plan). I'm wondering how I set this up in 'chart of accounts' to categorize it correctly and then also so I can record these payments I make to super from my business when they show up as transactions in banking. But set up and recorded correctly for tax time etc so I can claim tax deductions on these super contributions as I think this is allowed? Thanks

banksdebbie097-g

Payroll and STP

I cant seem to open my Employee portal. When I click on it the page comes up blank. Do you know how to fix this? It’s been like it for a week now. Thanks

No text available

Manage your account

Hi I am looking for some suggestions on how I can manage my bookkeeping clients. Quickbooks Online Accountant is NOT available for my country

No text available

Manage your account

Hi, I wanted to sign up another business and have access under 1 email address login, I was told by mistake by some of your unhelpful staff that the self employed account

No text available

Manage customers and Income

Hi there, I have had a number of customers ask for our invoices to read TAX INVOICE not just INVOICE. How do i change this on our invoices we send out? thank you

No text available

Payroll and STP

How can I remove the loading from casual employment

No text available

Getting Started

Start a new year

Hi, I use to use MYOB and after every financial year i would start a new year.   Do i do this with quickbooks or do i just keep going?

Manage your account

Is there anyway to exclude deposit transactions from Sales report and graphs? Transaction type is not a filter

No text available

Manage your account

Hi if access is given to client then how he can get profit and loss view on his dashboard?

No text available

Payroll and STP

How does Quickbooks calculate part time days in a monthly payrun?

I have a new employee who works three days a week. We run monthly payroll. I have just created a new payrun and checked his pay. It says that "Earnings hours have been automatically adjusted for worked hours within the pay period. Start date 13/01/2021." I'm wondering how QB calculates these hours so that I can check it is correct. It doesn't seem to be an even "x" days time 7.6 hours

ERROR "Line Item Tax Code Missing (TXN)"

Hi :) I have created a new standard user profile for a new employee. When they try to add products to a new invoice there is no option to add TAX. Then when you try to save, it will only give you this error message: ERROR "Line Item Tax Code Missing (TXN)" I have tried that same process myself using my Admin profile and I do not have this problem, the tax is automatically selected for me as per the products information.  Also, this seems to be a problem with the Quickbooks app exclusively. It seems to work on an Ipad if I use a regular browser to open Quickbooks.  How do I fix this? 

robin-philbrick

Manage customers and Income

Can I add a new field to Invoice layout, so I will can search its contents? I want the field to contain 3 letters S, T, P and be able to search for, say, all P people

No text available

Manage customers and Income

Can addresses in mileage be linked to customer addresses? If so how?

No text available

Payroll and STP

I have already deleted the deductions in Pay Run Inclusion but the system still calculation the deduction in every pay run.

No text available

Payroll and STP

What is the abn number of quick books?

No text available

Manage your account

Can I pay for my subscription

Need to pay the subscription

gigi-healthpharm

Manage your account

Email support please. i cant seem to find it anywhere

No text available

Manage your account

I got Error code:-81623

No text available

Payroll and STP

Add Company Logo to Employee's paystub

Is there an update on where we can customize the employee's paystub? Thanks

Manage your account

Hi, we keep getting the same error: Your direct feeds form had the wrong sort code and account number. Disconnect this account first, then we'll help you create and

No text available

drnick@superheal

I have an entry for a tax invoice received upon importing goods from overseas where I am billed $406.28 total with $307.28 being GST paid on entry? How to input to QB?

No text available

Manage customers and Income

Is it possible to move the "Invoice to" box to enable the Invoice to fit a window face envelope?

No text available

lehung-trinh78-g

Payroll and STP

Hi there. Where can I find "My hosted SBR Software services" on dashboard?

No text available

Payroll and STP

Can the leave balances for an employee that are not reflecting properly in the leave balance be set it right?

In the past pay runs the annual leave accrued was not reflected and the leave balance shown are incorrect and the employee wants to take annual leave.How can I correct the leave balances

EOFY and Reconciliation

Have linked a wrong credit card account and reconciled few transactions too. Now we need to reverse all those transactions and de-link that credit card.pls advise.

No text available

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