Skip to main content

Get 50% OFF QuickBooks for 3 months*

Buy now

Switch to QuickBooks and 70% off for 3 Months

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
  - How-to videos
  - Webinars
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
  - Tutorials (Videos)
  - QuickBooks Courses
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Community
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Community
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
  - Video tutorials
  - Certification and training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
  - Video tutorials
  - Certification and training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Community
For Sales: 1-844-841-4279

Sign In
- QuickBooks Community
Community

Plans & Pricing
How It Works
Explore Products

Talk to Sales: 877-683-3280

Hours

Mon - Fri, 5am - 6pm PST
Sat - Sun, 7am - 4pm PST

Product support & help

Need help signing in?

Get Started
Ideas
Product Updates
Events
QuickBooks Support
Resources

Ask the Community
Login

Home
QuickBooks Q&A

QuickBooks Q&A

QuickBooks Q&A

Getting Started
EOFY and Reconciliation
GTS and BAS
Payroll and STP
Banking
Manage customers and Income
Manage suppliers and expenses
Manage your account
Reports
Other Questions
Move to QuickBooks Online
QuickBooks Time

All Topics
Questions
Conversations
Ideas

7126 Topics

Manage customers and Income

Is there an issue with quickbooks tonight where all new invoices get marked as paid automatically?

No text available

perfectfigures20

Payroll and STP

Salary sacific set up for an employee

No text available

Payroll and STP

Why does a certain employee does not accrue annual leave?

No text available

My ANZ bank feeds aren't working still. Has the problem been fixed?

No text available

Manage customers and Income

How do I delete a duplicate payment from an invoice

No text available

Other Questions

I have done these same transactions before, but this time they are colored green and over 100 of them in my unreviewed transaction list, how can they go back to were they originally were without touching them again?

No text available

Is there an easy way to make multiple accounts inactive without having to do each account individually? Thanks in advance

No text available

Payroll and STP

Employees monthly leave accrual is not showing on payroll

No text available

gsatutte-bigpond

Manage customers and Income

I think i have deleted by mistake an invoice, how do i find it as i may not have waited long enough once i pressed the save button?

No text available

vikki-templeman1

I've tried connecting to my bank account but QuickBooks is picking up the first thing it finds, not my business account. How do I make sure it draws down from the correct one?

No text available

EOFY and Reconciliation

Trying to reconcile with linked bank accounts, but bills come up as received. Saying transaction categorised? Cant claim expenses.

No text available

Payroll and STP

How to finalise a payrun when using single touch payroll ?

paid employees by manual payment. downloading a payment file and uploading it to my internet banking provider I am unsure about ?

Payroll and STP

Special PAYG tax rate

No text available

Payroll and STP

I help a client to set up QB online. Unable to test the pay run

No text available

Manage customers and Income

Prefill invoice-email field

I would like to auto fill the "Project #" field from the invoice in to  the"message to customer" when sending invoice-email to customers. Any idea if this is possible?  

Manage customers and Income

Paid Invoices and Sending an Emailed Receipt

When a client sends a check to pay their invoice, the email template that is in QBO is not  professional and WE CANNOT change or edit  it. I want to send an email with a receipt that doesn’t leaked me look like an idiot business owner. 

Can i recode GST and/or categories the transaction to a different account after the completion of Bank reconciliation?

No text available

EOFY and Reconciliation

The transaction you are editing has been reconciled. Saving your changes could put you out of balance the next time you try to reconcile. How to resolve this??

No text available

Manage your account

Can we make a default that if a memo hasn't been input by a user that the default information that comes through is the bank feed description.

No text available

Manage your account

No leave accumulation - pattern when moving casuals to FT - I set to exact settings as all other FT, but still no automatic accumulation - not sure what's going on

No text available

quigley-sj-outlo

Payroll and STP

How can i turn the sound off completely on the app, the sound it makes during reciept capture makes me want to suck start a shotgun.

No text available

leaveittoblondie

Manage customers and Income

How do I enter a non client deposit ie, there are no invoices or otherwise to allocate the transaction?

No text available

Other Questions

Can you please help me set up a additional company on my quickbooks account?

No text available

phillipbutler84@

My bank account all of a sudden is not connecting to my quick books account, how can I fix this? I have rang my bank and there is no problem with my accounts

No text available

Pro Advisor support to correct errors re GST and payroll

I am seeking assistance from a Pro Advisor on how to fix errors made with GST and payroll functions please

Show more activity

Start a discussion

Need QuickBooks guidance?

Log in to access expert advice and community support instantly.

Sign In Sign Up

Powered by Gainsight

Terms & Conditions Accessibility statement

Products

Products
QuickBooks Online
QuickBooks Self Employed
QuickBooks Online Advanced
QuickBooks Live Bookkeeping
QuickBooks Desktop
QuickBooks Desktop Premier
QuickBooks Enterprise
Medium-sized Businesses
Checks & Supplies
QuickBooks Point of Sale
QuickBooks Time
See All Products

Features

Features
Track Income & Expenses
Invoice & Accept Payments
Maximize Tax Deductions
Track Miles
Run Reports
Send Estimates
Track Sales & Sales Tax
Manage Bills
Multiple Users
Track Time
Track Inventory
Manage 1099 Contractors
Pay Employees
Get Capital
Accounting Software

Resources

Resources
Resource Center
Product Support
Tutorials
Blog
Product License Agreement
Contact Us
QuickBooks Apps

Partners

Partners
For Accountants
For Developers
For Franchises

About Intuit Join Our Team Press Affiliates And Partners Software And Licenses

© 2026 Intuit Inc. All rights reserved

Intuit, QuickBooks, QB, TurboTax, Proconnect and Mint are registered trademarks of Intuit Inc. Terms and conditions, features, support, pricing, and service options subject to change without notice.

By accessing and using this page you agree to the Terms and Conditions.

About cookies | Manage cookies

Legal Privacy Security

Small Business

Small Business
Features
Plans and Pricing
Compare Products

Features and Benefits

Features and Benefits
Cloud Accounting
Invoicing
Accounting Reports
Inventory Management

Accountants and Bookeepers

Accountants and Bookeepers
Grow Your Practice Online Center
Offer Terms and Conditions

Learn and Support

Learn and Support
QuickBooks Online Support
Contact QuickBooks Online Support
QuickBooks Online FAQ
QuickBooks Accounting Glossary
QuickBooks Resources

About Intuit Join Our Team Press Affiliates And Partners Software And Licenses

© 2026 Intuit Inc. All rights reserved

Intuit, QuickBooks, QB, TurboTax, Proconnect and Mint are registered trademarks of Intuit Inc. Terms and conditions, features, support, pricing, and service options subject to change without notice.

By accessing and using this page you agree to the Terms and Conditions.

About cookies | Manage cookies

Legal Privacy Security

Products

Products
QuickBooks Online
QuickBooks Self Employed
QuickBooks Pro
QuickBooks Premier
QuickBooks Enterprise
QuickBooks Time Tracking
Mobile Accounting App
App Integrations
See All Products

Features

Features
Accounting Software
Accept Payments Online
Expense Tracker
Inventory Tracking
Invoice Software
Job Costing
Manage Bills
Maximize Tax Deductions
Mileage Tracker
Payroll Software
Run Reports
Time Tracking Software
Track Sales & Sales Tax
Move from Desktop to Cloud
See All Features

Resources

Resources
Small Business Centre
Product Support
Tutorials
Intuit Education Program
Contact Us
Find a ProAdvisor

Partners

Partners
For Accountants
For Developers

About Intuit Join Our Team Press Affiliates And Partners Software And Licenses

© 2026 Intuit Inc. All rights reserved

Intuit, QuickBooks, QB, TurboTax, Proconnect and Mint are registered trademarks of Intuit Inc. Terms and conditions, features, support, pricing, and service options subject to change without notice.

By accessing and using this page you agree to the Terms and Conditions.

About cookies | Manage cookies

Legal Privacy Security

Products

Products
QuickBooks Self-Employed
QuickBooks Online
QuickBooks Payroll
QuickBooks Online Accountant

Resources

Resources
QuickBooks FAQs
QuickBooks Small Business Tutorials
QuickBooks Self-Employed Tutorials
QuickBooks User Community
QuickBooks Webinars
QuickBooks Events
Switch to Quickbooks Online
Product License Agreements
Business Advice
ProAdvisor Certification

Developers

For Developers
Intuit Developer
Developer Community

About Intuit Join Our Team Press Affiliates And Partners Software And Licenses

© 2026 Intuit Inc. All rights reserved

Intuit, QuickBooks, QB, TurboTax, Proconnect and Mint are registered trademarks of Intuit Inc. Terms and conditions, features, support, pricing, and service options subject to change without notice.

By accessing and using this page you agree to the Terms and Conditions.

About cookies | Manage cookies

Legal Privacy Security

Fonctions

Fonctions
Revenus et dépenses
Déductions
Production de rapports
Devis
Ventes et taxes de vente
Factures à payer
Heures travaillées
Gestion des stocks
Rémunération des employés
L’ère de l’infonuagique
Accepter des paiements en ligne

Ressources

Ressources
Centre des petites entreprises
Soutien technique
Programme d’éducation d’Intuit
Trouver un ConseillerPro

Partenaires

Partenaires
Pour les comptables
Pour les développeurs (anglais)

À propos d’Intuit Nos offres d'emploi (anglais) Médias

© 2026 Intuit Inc. Tous droits réservés.

Intuit et QuickBooks sont des marques déposées d’Intuit, Inc. Les modalités, les fonctions, le soutien, les prix et les options de service et de soutien peuvent être modifiés sans préavis.

Conditions d’utilisation.

About cookies | Manage cookies

Renseignements juridiques Confidentialité Sécurité

Sign up

Already have an account? Login

Login with SSO

Sign In

Let's get you signed in

No account yet? Create an account

Login with SSO

Sign In

Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.

Enter your e-mail address

Back to overview