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QuickBooks Q&A

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EOFY and Reconciliation
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7127 Topics

My quickbooks don't update bank transection. It said Code108. I already checked message from bank and push update, but didn't change anything. how to fix it?

No text available

Payroll and STP

Payrun lodgement to ATO had failed

No text available

When i try to change the type of hours it doesnt let me change the payment type or add more payment types and it will not let me change the name to lodge it with ATO?

No text available

Inter company loan

Have one file with 2 bank accounts 1. property bank acc2. Admin cleaning bank acc I paid $1005 of property insurance from admin bank accounthow do I do a loan from admin to property account transaction in bank account do I put that to insurance expenses  or  theloan account.        

Manage your account

Can anyone help me with upgrading my account to online plus? when i try, it says to call them. its public holidays so i have no idea what to do. need to transfer asap.

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Manage suppliers and expenses

Hi we are on a 4 week break no pays will be issued.... so how what do I do?

No text available

Payroll and STP

Im trying to use annual leave for an employee but no drop down list appears to select the appropriate leave category? How do I fix this?

No text available

Payroll and STP

When completing a payroll the drop down box will not change from fortnightly to weekly. This has been like this for over a week now so there must be a glitch please help?

No text available

Manage your account

The app says my subscription has expired but I am paying $14.99/month. This happened before after my trial - I was due to pay $10.49 & had to resubscribe at higher cost

No text available

Manage your account

Does anyone know how long it takes for odyssey to transfer data from xero to quickbooks? It’s been over a week and absolutely nothing has happened. Looking at cancelling.

Was hoping for a quicker response but this alone is making me reconsider signing up.

laurent_boiteux

Manage customers and Income

How do I customize the design of my billable expenses?

No text available

Payroll and STP

Lodgement Failed Code Error

hi i keep getting this when trying to add each employeeLODGEMENT FAILED payroll-000: error calling SBR core services can anyone help fix this

Payroll and STP

When you enter one day leave is it entered as 7.6 or 7.36 (38 hour week)?

No text available

Payroll and STP

Can I finalise and pay employees prior to the pay run end date

No text available

Manage customers and Income

How do i stop QBO from updating all PayPal transactions to the same payee/category (they are different)? Its so frustrating how QBO just assumes they are all the same!

No text available

Payroll and STP

Will terminating an employee on the payrun delete all previous amounts paid to that employee?

No text available

Payroll and STP

The drop box 'take leave' in Employees pay slip does not give me the options I need It is not showing any options at all

No text available

Manage customers and Income

Followed instructions & created 3 locations & created 3 invoice templates.need different email address url & phone number on each. changing any one changes all 3

I would have added more details but input form character limited??

Manage customers and Income

Are the emailed invoices suppose to show up in your actual email account in the sent box?

No text available

Getting Started

Does anyone know how to record income protection payments received from a claim through superannuation?

No text available

An IAS marked as lodged in QB but ATO hasn't received for some reason. Is there a way I can try to re-lodge via QB or any known reason why this would stop working?

No text available

Manage your account

It wont save and comes up with the thing that says SElect at Least one way to get paid

No text available

Payroll and STP

Can I Pay employees for the next 4 weeks anual leave with one pay run.

No text available

Payroll and STP

Trying to payout an employees annual leave and it is not working ? no drop down and units comes up - is there a issue with this ?

No text available

Payroll and STP

Can only do a monthly pay run cannot do a weekly pay run

No text available

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