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QuickBooks Q&A

QuickBooks Q&A

Getting Started
EOFY and Reconciliation
GTS and BAS
Payroll and STP
Banking
Manage customers and Income
Manage suppliers and expenses
Manage your account
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7127 Topics

Manage customers and Income

I have 4 bank account but issues is coming to creat the invoice

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2 years ago

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lindaandg-gmail-

Manage customers and Income

Hi - I can’t send my invoices to my clients via text message . I used to be able to . Can someone assist

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How do I add carer's leave to a previous pay run?

An employee forgot to put in her leave request.

I am cannot move a rule using the priority dots.

Clicking and dragging the rule using the dot matrix is not working. Is there some process I am missing?

how do i keep my data for 5 years after i close my quickbooks company

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Manage suppliers and expenses

I am looking to rename an expense catagory

just need to change a expense catagory name 

I cannot categorize my transactions or allocate payments. This is incredibly frustrating. Does anyone have a fix?

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Why is the phone app unable to load all of my data?

I can not load all of my QuickBooks data on the app. This has been for about 1 week.

Hi All,I'm trying to run my GST Detail Report but the date range I've selected does not populate all the data into the report. It misses 3 months.

I've checked my transactions they do exist and have reconciled between 01/07/2022 to 30/06/2023 but from 01/03/2023 to 30/06/2023 does not populate into my GST report despite me selecting the financial year date range.

Has anyone had a problem with Quickbooks syncing product quantity and images over to Hike?

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I have completed paperwork for Direct Feeds which have been approved by my bank, but my bank accounts are not showing in Banking. How do I add them?

Macquarie Bank

The client has transit to use Quickbook in Jan 2024, and thus created a first pay run in Jan 2024. Howerver, in the employee's income statement, it show wrong period.

The client has changed to use Quickbooks in Jan 2024 (change from Xero to Quickbooks). The client lodged payruns for July -Dec 2023 via Xero and marked as final. The client created a first pay run from 1 Jan 2024 from Quickbook and lodged successfully.  Howerver, the period on employee's income statments (showing on employee's Mygov) is incorrect. It show the period start from 1 July 2023, not 1 Jan 2024.   On the employee's income statment it should show 2 income statments from the same employer- as the client changed to a different payroll software during the financial year. The client didn't  import YTD earnings to the Quickbooks .1) Xero - 1 July - 31 Dec 2023 2) Quickbook - 1 Jan - 30 June 2024 - however now it shows 1 July 2023All the other data seems correct, except for ther period on income statement lodged via Quickbooks.Do you know how to fix the issue to show the correct period. All the other data seems correct

EOFY and Reconciliation

Can a Bank Account that has not been Reconcile for 2 Year can the Date be changed to current Year?

I have just taken over as Treasurer of Bowling Club and tried to Reconciliate Bank accounts only to find the past Treasurer hasn't done this for 2 years.

Is anyone else have all their transactions showing in the received column only and not in the spent?.

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Can you help us to clarify about invalid of phone number?

we can't do the online chat with the customer service because of our invalid phone number

Our client's accounts payable is out of balance due to a journal that was done in 2021FY. What is the best procedure to correct this?

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Manage customers and Income

How do I remove the "Pay Invoice" button on invoice emails?

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Which account should i allocate payment for income tax. Is it Liability or expense accounts

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Manage customers and Income

A customer had made a overpayment to me as he suppose to pay two supplier. How would i adjust this as i already transfer back part of the payment to other supplier.

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Why are my bank feed transactions coming in as Deposits, not Expenses as they have done prior to today?

In the past the transactions are categorized either as an Expense or a Deposit which has been correct. Now all the transaction brought in by bank feeds are being categorized as Deposits. I have not altered any Settings or changed any information. Could it be the bank changing its banking app?

How to connect to ATO

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Try to connect BAS to ATO ? cannot see connect to ATO screen

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if I import new inventory with an excel data worksheet will it delete existing inventory already on quickbooks?

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I have been direct deleted but on the app it still says my subscription is expired

Debited not deleted

I recently noticed that when I was logging into my account using Chrome, it would go to the point where I could add the credentials but after that there was a constant sand clock showing.    I tried to seek help from someone in QBO and I was advised that there was an issue with QBO and I should use Edge.  It worked fine but I am still not able to log in thru Chrome.   Is there indeed an issue or someone tried to get rid of the issue for the time being. 

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