QuickBooks Q&A

I get this error message You have either selected a tax liability account on a transaction where it's not allowed, or haven't specified a tax rate along with it.

No text available

how do I cancel subscription

Recently, my quickbooks stopped sending invoices by email through outlook.says: Quickbooks Desktop is unable to send your emails to Outlook.Close any open Outlook windows and try again. It was working yesterday but no longer today! What's up???

My account isn’t syncing, error 185, I have tried unlinking and reattaching it - doesn’t work. Keeps requesting a code, it will refresh the balances but doesn’t download the transactions…

I need to train a new employee

In my other companies data there is previous returns that have been filed but in one company I can only see the current period.

The person tracking mileage does have admin access, as I saw this could be a potential issue.

No text available

In Quickbooks Desktop edition, users are able to apply terms discounts when appropriate from the "Pay Bills" form.  The discount is applied to each invoice as appropriate, reducing the amount to be paid by the entered discount amount which is applied to the appropriately entered category/account (I.e. COGS) and not affecting taxes already entered for the bill. In Quickbooks Online, there is no way to do this at the time of paying the bill.  The best (but far from adequate) solution that I have found is to enter the discount as a separate line item when entering the invoice.  The problems this creates is 1) if the bill is not paid by the due date, the discount needs to be manually removed; and 2) the bill total shows the discounted amount, which can cause confusion. I'd like to request that Quickbooks Online be "enhanced" to perform as the Desktop Edition has for years in this regard. How do we go about properly requesting features/enhancements? Allen

In August 2025 I received a letter from CRA authorizing the reduction of payroll tax from 2024.They advised to reduce it by that amount on the next remittance.The payroll tax paid was reduced for the September 2025 payroll submission.Quickbooks Online is now showing a deficiency by that amount.How do I resolve this before reconciling QBO for 2025. RegardsDave

No text available

No text available

No text available

We entered license number for QB desktop pro download but product key that you provided is incorrect. 

I do a search for an invoice to a particular customer from the last 3 months, it pulls up invoices from two years ago for other customers. I do a search using a specific invoice number, it still doesn’t come up. So frustrating.

I have an employee that was just switched to salary. How do I keep track of Vacation pay?

No text available

I need to get started on project as a beginner in QuickBooks. what should i do to achieve this?

No text available

how exactly do I categorize the reimbursement?

This happens every singly client. I don't know what I'm missing.

je veux synchroniser un fichier excel avec quickbooks pour mettre à jour une liste de prix clients. comment procéder

No text available

No text available