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QuickBooks Q&A

QuickBooks Q&A

Getting Started
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GST
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1115 Topics

Can QB user create or new Balance Sheet statement template? or We can only use the template set-up by QB?

No text available

02

3 years ago

S

siewlan-tay

Manage Customers and Income

How to make inactive account active again?

I am referring to chart of account.

Why do I need to key in verfication code whenever I login to QBO

Do I need to change the GST tax in QB with effect from 1 Jan 2022 in Singapore?

No text available

Please advice how to import custom form to create Invoice etc. I can't find "Import Style" from Custom form styles.I have turned "ON" the Import Style at the Quick books Labs. Is there any other settings I missed that has to be done? 

Why Quickbook budget vs actual report has expense on top and income at the bottom?

No text available

Hi, how do i set restrictions for my staff to only have access to account receiveable and not account payable?I would want to limit the access of info for each staff.

So that each staff can only access to certain portion of the info in QB and not the financial status of the acc of the company.

Ever since the sync case for Singapore banks on quickbooks. I have not been able to sync latest transactions from the bank. Always sync about 2 weeks late transactions

No text available

GST start of tax period

Could you please kindly advise, GST register approved started form 01 Dec 2022 to 28 Feb 2023, i select GST "Start of tax period" as Dec (quarterly submission), but in quickbook online show next return to file is 1 Dec 2021 to 28 Feb 2022.    QuickBooks Online

Manage Customers and Income

What should be the accounting entry for this- I paid $100 on behalf of employee and then deducted this amount from salary.

I need to record a journal entry for such transaction.

Manage Customers and Income

I have captured my receipts with payee and payment mode in HKD. However expense when captured in home currency, does not pull in the right exchange rate

No text available

Hi, we currently sign up the QBO with the local agent in Singapore last year. This year, we have already signed up directly with Intuit. Can we check do we need to transfer/migrate all data from old QBO to new QBO or we can ask the local agent to transfer the subscription to us so that we can continue to use the QBO?  Understand that transfer/migrate all data by using export/import date function is troublesome and there is risk of losing data. Can we check if QB able to update the new company ID for the existing company ID so that all existing data will be automatically transfer under the new company ID.

Has anyone been unable to connect OCBC bank account since the start of 2022?

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Will QBO selectively choose barcode scanner that I connected with b/tooth? Device use for ez scanning when issue invoice but not all barcode in my product list were found

I need to scan barcode label to issue invoice. But only some of the barcode was found during scanning& some are not even data in in product listing.

how to recover my company acc if delete away ?

i delete away my company acc , now how to recover back ?

Cannot print remittance advice . there is no option for send remittance in batch action

No text available

May i know if quick book online inventory come with FIFO or LiFO methed?also, if the Inventory on average balance or basic on individual fixed price methed?

Manage Suppliers and Expenses

Why the issue cause Save button no working when did bank matching by added resolving transactions?

I did the bank matching by added resolving transactions. When everything are done click on Save button but it no working

Manage Suppliers and Expenses

I am trying to send remittance advice to our supplier. There is no option in the "Batch actions" . Morever , i saw the TYPE is Bill Payment(Cheque).

No text available

Can we do a backup from our end?

No text available

Is there a limit to the inventory items that we can create

No text available

Manage Customers and Income

How can I change the footnote template in 'Receive Payment' attachment sent to Client? I can find Sales receipt but not for payment receipt. Please help

No text available

Inquiry on QB Security Policies/Procedures for an Internal Assessment

Hello, Does anyone know who to get in touch with in order to get information on some security controls/procedures for QB Online? Our company is currently undergoing internal security assessment with QB being in scope. Thanks!  

Manage Customers and Income

My SGD bank account balance in the GL is correct but the balance of the same account in the balance sheet (in USD, home currency) is not correct. How can I fix it? Thanks

No text available