QuickBooks Q&A

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The same product codes posted correctly on other invoices so it definitely was not an error in the mapped revenue accounts. Later I removed the line item on the invoice and redid it and it posted correctly. Definitely a bug. Anyone else with a similar experience as this leads me to doubt the final books of account we get with this software if it is ignoring settings and mapping.

Hi, I'm facing issues with updating my QB Premier (2014 Desktop Edition, Canada). As a result, I am unable to move my files to QB Online; I get stuck on a page where QB prompts me to update my software before moving to QBO.  Some additional details below: - On the "Update Now" tab, updates for "Premier" shows error 15227- I've tried solutions that I found online, to no avail (E.g Using trial version, resetting updates, tried the online restoration tool:US version) I'm not sure what else I can do, and the Canada site seems to have phased out updates for 2014 on their site so I can't download it manually..  If there are any other ways I can move my files to QBO, please enlighten me. Thank you!

I've done the below - however that captured signature does not print on the custom invoice I created. Capture signatures using QuickBooks Online for mobile Open a new or existing estimate or invoice. Add any transaction info, as usual. Select Get Signature. Let your customer sign with their finger. They can always clear it and sign again. Select Done (Android) or Save (iPhone/iPad)

I got a client with business entity on different region. They invite me into their QBO and the above error message came out after I clicked into their invitation. Please advise.

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had a purchase order for QTY 300 , but factory send direct to my customer for Qty 150 ... how do I update this transaction on QBO ?

How to add paynow code in the invoice sent to customer

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I have tried from both the Account and Settings area for the company logo, as well as the custom forms area for the stock invoice template. The file is very small, and square, so it should meet all requirements.

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this is a recent issue. QBO engineers said they fixed it. But, after disconnecting and reconnecting a few times, I am still unable to download the transactions.i am travelling - could it be due to that?

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 ocbc bank singapore business banking still can't link up to quick book as of 23th Aug 2022. pls fix the issue, show 106 and 104 error code but i can login my account on the bank website. what is the issue?

How to filter for an invoice number?

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Hi everyone,may i know whether QB able to adjust asset value it is because when i generate stock report..the inventory item is zero quantity but the asset value is -0.01. may i know how to adjust it? Thanks. 

Hello!  I would like to have company logo in credit notes and statement of accounts. Is that possible? TIA

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Hi QBO & GST Expert, I have recently gaining the Interest from bank. Understand that the interest income received from the bank should be reported as exempt supplies in Box 3 of gained Interest from Exempt Supplies. Which GST code should I use while I am posting the Interest received from the bank in "Deposit" to show the Interest received in Box 3 of F5 (GST F5 Summary Report)

When we create invoice to customer, we see there is serial number (S/N). However when printing, the S/N is not shown. I check the Content of invoice style does not have option to print with S/N number.  How to print with S/N number in invoice?