QuickBooks Q&A (UK)

I am new to Quickbooks and I am trying to add a clients subcontractor, in the supplier section under expenses.  Every video I watch shows when adding a new supplier, there is a box to tick that says "is a subcontractor".  This will then reveal the section to fill in their CIS information, however I don't have this box.  Any ideas why? I have enabled CIS in settings, but not added the CIS info as the client operates as a company.  

Clicking on billing info comes up with an error

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For over a week, it has not let me access my Intuit invoices. The same statement keeps appearing. I have tried on multiple browsers and by clearing the website cache, but nothing seems to fix it.

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Hello,We have recently noticed that the "Class" option in an invoice is not saving. Instead it is coming up "(object Promise)"  instead of Trade or Private for example.I am pretty sure it is saving to the correct class with regards to reports just not on the invoice.Can you help us to sort this out so our classes are saving correctly on our invoices. I have attached a screen shot of an example. Many thanksDebbie 

Also today I have tried again but when I click on Account information I get an error message - "something's not quite right. Give us a few minutes and try again. If it still doesn't work, please contact us" However there is no way to contact QB apart from to post a message in community chat?

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My invoices are mistakenly marked as paid

Why are my journals not matching against uncleared items?

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I am working with a Property Management and Development Firm.  I am looking to find some third party apps that sync with QBO: 1.) Rental (Payment) History and Credit History of propective tenants2.) Maintenance Work Order System that can be used in conjunction with the mobile app.

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Invoices are marked as sent, email addresses are correct but customer doesn’t receive them please help

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I have run a VAT detail report and some of my invoices are showing £0.00 in the net amount column, on checking the individual invoices under the subtotal column it says VAT @ 20% on £0.00 even though the vat total is showing a positive figure. The 3 invoices concerned where all converted from quotes so i suspect this may have something to do with it.Any help would be much appreciated.   

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There is no where to add suppliers, only customers. Where do I find this?

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I have a client that just been upgraded from Standard to Core payroll. She does not draw a salary every month, so previously on Standard Payroll I have been running an 'empty' payroll for those months, i.e. unticking her as an employee, running the payroll with no employees to be paid and submitting the EPS to confirm the same to HMRC. Now, under the new Core Payroll, I cannot see how to do this? If I untick her, as before, I get an error message: "Select employees before you preview the payroll for them." So I select her, but change the payment to be 'skip salary this time only', I get an error message: "You must either enter the hours worked or compensation amounts, or clear the checkbox to exclude employee from this payroll run." So I clear the checkbox to exclude her as an employee and loop round the same process again! What is the correct approach to indicate no employees need paying this period and allowing submission of the EPS?

Following the process of annual accounts on the Workpapers tab on QBO for Accountants. Abbreviated accounts for micro-entities do not include a profit and loss statement yet on the contents page it is listed. How can i correct this and remove it?