QuickBooks Q&amp;A (UK)

saving changes on subcontractor account

cant seem to save changes on only 1 subcontractor in quickbooks

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mozzyuk2002

I have been charged 3 times this month for my subscription

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HI i cannot access my access from mobile app ive uninstalled and reinstalled the correct app but nothings happening when i try to sign in

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vicki44

open a new client (have access as accountant) & is converting to Self-Employed and what I can see is limited compared to my other clients, eg no full reports etc ?

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asked in Reports and Accounting

Authentication Error

When I try to log in to the QBO Communitay page for example to make a post I get Authentication errors, credentials incorrect, etc messages although I can log in to my Intuit account. Sometimes on the Community page on top right I see a round circle with initials of my username and I think when I click that it gives my username (email ID) and an option to log in to the community page. When I change browser from Chrome to Firefox I could log into the Intuit account and also the Community page where i am writing this post. I am not sure if it was one log in or two log ins. Currently as I type on the top right I see the round circle icon with my initials which when I click I see my username (email ID) with an option to visit the Community page. On the left of this icon I see icon of 3 people and when I click the drop down arrow beside it I see the usual options of 1) My profile, 2) Notification and 3) Sign out. This means there is a) Intuit log which lets one to sign in to Intui

121

Transaction ID Missing from Reports

The Transaction ID is an important field for Accountants especially in reports such as General Ledger and Journals. It is a hit and miss apparently determined based on: 1) QBO v QBOA set of Books, 2) Live set of Books vs Intuit's sample databases, 3) some reports may have it some may not have this field, 4) New layout vs Old layout in reports. This is very silly, frustrating and nightmarish when testing or coming up with canned reports for Auditors.I think Intuit have been chopping and changing around this and other things.

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my Hsbc bank is not linking with my transactions

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I need to pay my staff for april, but it says that the tax year is locked. I can't open it on settingsAny advice as I'm already late paying them

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101

Can anyone advise how to fix payroll journals on core payroll not showing in bank account?

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I am new to Quickbooks. I work part time hours every week and want to know how I submit an invoice to the company I work for weekly ( as they will pay me weekly)

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ladyandthescampgrooming

Why am I unable to import a transactions CSV file for older dates?

I am following all the instructions given correctly, however it says error importing.

121

Can I reconfirm my bank account from my iPhone in the Quickbooks app? It doesn’t work!

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asked in Transactions

Entering Pre Treading Expenses - Sole Trader/Cash Basis

How do I enter pre trading costs, I understand thery should be enered on the first day of trading, just not sure how to enter is in Quickbooks Simple Start.

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asked in Making Tax Digital

M

mk95

Will QB Online connect to Make Tax Digital for Income Tax?

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Hi, Is it possible to view only the customer payment as a single transaction rather than allocated to several customer invoices. In other accounting packages you only see the customer payment until you click onto the payment then it shows which customer invoices have been allocated to this payment?RegardsSharon

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asked in Transactions

Why are clients not receiving their invoices?

90% of invoices are received via email, as they should be. However, sometimes my clients don't receive them. There is no known reason for this as they are clients that have received them in the past? Can anyone shed some light on why this might be happening?

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I’m trying to access my QuickBooks subscription invoices. Where can I find them

I can’t for the life of me find the monthly subscription invoices from quick books. Can someone please show me where I can find them?

241

Something's not quite rightSelect at least one way to get paid. - No Payment Option Available

No text available

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Accounts as Agents should not be charged by QBs, yes?

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Ref: 1433092975 - we are Accountants/Agents with about 25 QBO clients. We were advised after many years to pay £18.80 per month for OUR data. This is wrong?

How do we correct this position please is my question

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How do you advise HMRC via Quickbooks that you want to claim the employment allowance - I have ticked the 2025-26 box but this doesn't seem to have been sent to HMRC

I have had to do this via HMRC Basic PAYE tools previously but this isn't working at the moment and just doing it in QB doesn't appear to notify HMRC as they write telling me we have underpaid

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Do Agents have to pay for their own Accounts with QB Online please?

The original 'deal' was for 10 clients at £1 pcm and our own Accounts were handled for free

171

Paying Employees (timesheet) in internet banking via QBO or QBDT is possible as it’s in the US version?

Hi everyone. I have QB Essential, Advanced Payroll, QBT, and PensionSync. My employees get paid by timesheet, and so far I’m happy with QB, I might even set up timesheet import to pay run successfully, but I only will able to find that out in the next pay run. My question is, can I pay the employees weekly wages calculated by timesheet via QBPR, QBO or QBDT using the company bank account that been set up as payment setup? Likewise in the US version? If not yet, will it be available anytime soon and when if yes? My QB pack cost me quite a lot of £ and I expect it to help me run my business as fluently as possible. At the moment I’m about 70% happy with the app. So, if it is possible in the UK version to pay the employee wages from Quickbooks, than how to set that up? Thank you 

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asked in Transactions

my emails are not being sent to customers

when i send an invoice my customers are not receiving the emails, theyre not in junk folder and ive sent one to myself and other addresses and they are not going through

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