Account Management

Had my card cloned so account number has changed

I need to convert from Desktop to Online, I have been told I need to register with Movemybooks to do this, but on the Desktop under the tab for Company there is a link saying Export Company File to Quickbooks Online, can I use this? 

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Hi I'm having trouble accessing my data etc?"We're fetching your data" - just keeps scrolling? Any ideas? Cheers 

Hi,Hoping I can get help with this. During Tax Year 21-22 I have a bought a computer for £650, then sold it for £550, and then bought a new one in the same tax year for £2,200.How should I record the sale or depreciation in Quickbooks Self Employed, so that I can ensure it correctly reports for my QB 'Tax Summary' report? Cheers 

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I no longer wish to continue with this subscription

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I have several customers with overdue balances and the AP contact changes often. Older invoices and their reminders go to the old email address, not the updated one on the customer record. Is there a way, other than opening each invoice individually and updating the email address, to update the open/overdue invoices with the new AP contact for that Customer?

I have a UK subscription but need a second one in Australia, is this possible?

I am using the self-employed version of QuickBooks and use the simplified expenses to track my mileage, with my regular fuel costs should they be just marked as personal? as they won't be set against my tax as I'm using the simplified expenses method? Thanks.

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Getting sick of this now.  I spent months trying to get this sorted previously and has happend again. It says trial expired even though I'm paying for it. I fixed the payment in Google Play and payments gone out but still the same

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Not only have you still not solved the problem with the connection between my cooperative business bank. Now I’m unsure which clients have viewed their invoices. You are about to put your prices up, yet have fixed zero problems. You’ve declined my request of a refund for the months you have put the order of my business under stress. QB is not operating correctly, yet happy to keep taking our money. Anyone who is thinking about using QB. Don’t! You will be stuck with their glitches and a support team that does nothing!  

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I've waited for the renewal date but the app still says i need to renew. I've been paying for the app even though I can't use it 

there is an automatic posting in the system

Payment for my account won't process, error code 81624

I work at a Brazilian company which has 6 licenses.We received notifications about the end of the operation on in Brazil.Is it applied for licenses based on UK, as ours?

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Hi. I’ve just opened my quickbooks account and sent an invite to my accountant. They responded by saying they needed my password and signin details as they could not access the account via the invite email. Is this something I should do. I’m not sure why they can’t use the email link.