Account Management

perkalicious-coffee

I want to leave as quickbooks is too expenive

No text available

142

RodBarlow

Have two separate QB accounts. 1 account was upgraded to the new Intuit UI in Nov but my large account is on old interface. Anyone know when the upgrade will be complete?

No text available

svwnw9

When I go to my advanced settings and I try to save start financial year the same as tax year it does not save

No text available

rswatsonjones

I need to shrink the page as I cannot see the whole page on my screen and cannot see the scroll bars either. How do I adjust the page to fit my screen?

I cannot view the whole page on my screen

161

mcacarpentry

I want to cancel my subscription . Signed up 11th january . Ive had enough this is not for me its rubbish unless you are a tech guru ,i am not .

How do you actually cancel this service subscription . Going round and round in circles and getting no where

s-d-burden

How do i delete multiple bank uncategorized transactions?

Is excluding the same as deleting?

121

adbrooks

hi i am self employed and have logged onto the normal quickbooks by mistake i do have a self employed account but was wondering if i can get rid of the normal account?

No text available

wendyschrier

I would like to temporarily pause my subscription. how do I do this?

I need to pause my quickbooks account. How can I pause the monthly payments for 3 months. I would like to come back to quickbooks once I have the funds.

261

gary134

Can anyone tell me which category I should use when buying a business use van

Up to now the purchase I not reflecting on my business expenses.

121

petelewis11

I’m having trouble linking a paid customer invoice to the bank transaction

No text available

mmutasim

why my Credit card charged twice for same month and account?

I need to be refunded for second charge this is must be mistake

241

adam137New Member

Just upgraded from Self employed to simple, missing lots of data, is the transfer instant?

No text available

cw2pol

Recently transferred over from Quickbooks Self Employed to Quickbooks Sole Trader, it hasn't transferred over my car expenses, not sure why? Help please

How do I transfer over my travel expenses onto the new sole trader account after being on self employed QB ?

farissito31

I first subscribed 2 days ago to witch ur stated the first month/payement would be 1.99£ little do I know when I pay they made me spend the full 19£

No text available

hellocathkelly

I want to cancel a subscription and not transfer the licence to the client

The client is no longer in business, never paid me. I have downloaded the data and I want to cancel the subscription but the only option I have is to transfer which the client does not want. What do I do?

dcdecorating88

What plan should I use for a partnership business where we can both access the same info amd both be able to send invoices and estimates .

No text available

nazmac

is it possible to downgrade a QuickBooks Online Simple subscription to a Ledger-only account.

Is it possible to downgrade a QuickBooks Online Simple subscription to a Ledger-only account. The client is currently pausing their business activities and would prefer not to continue paying the full subscription fee during this period.

191

jonnie jensen

Does anyone know how to update SMTP on my invoice sending settings? I set this up in 2019. It is not a current feature and I cant see how to update sender domain

The SMTP settings allow my Quickbooks invoices to come out from my email and domain as [PII removed]. Problem is this is no longer my domain or email and it is confusing for new clients.

463

Bank transactions not updating

121

east16pl

I keep trying to cancel my subscription, but I am asked to call a number which is inconvenient because I no longer am in the UK. So I have just cancelled via my bank

No text available

rach-oconnor84

Can anyone help. I cant login to the app. All it says is the account doesnt include access to quickbooks online. Please select a different company.

No text available

161

burnham-phil-gma

Invited user email incorrect. User deleted then created with same name and correct email. Invite accepted. He cannot log in. Message=Your account is turned off. Solution?

Others have no problems logging in. Is the issue that I have used the same name as a deleted user, even though his originsakl invite was not accepted?

mikecarpentrybuilding

i was asked to update password and know i am being asked to subscribe

No text available

171

gemmaholding1

why does the price vary on the phone to the laptop

mobile £28 monthly Laptop £38 monthly