Account Management

No text available

How do I transfer over my travel expenses onto the new sole trader account after being on self employed QB ?

No text available

The client is no longer in business, never paid me. I have downloaded the data and I want to cancel the subscription but the only option I have is to transfer which the client does not want. What do I do?

No text available

Is it possible to downgrade a QuickBooks Online Simple subscription to a Ledger-only account. The client is currently pausing their business activities and would prefer not to continue paying the full subscription fee during this period.

The SMTP settings allow my Quickbooks invoices to come out from my email and domain as [PII removed]. Problem is this is no longer my domain or email and it is confusing for new clients.

Bank transactions not updating

No text available

No text available

Others have no problems logging in. Is the issue that I have used the same name as a deleted user, even though his originsakl invite was not accepted?

No text available

mobile £28 monthly Laptop £38 monthly

No text available

No text available

No text available

I am using Plus subscription and using multi currencies. If I downgrade my subscriptions to essentials, then will I be able to run multi currency?

How do I contact Customer Care Support?

Request you to help me with solution

No text available

I have an issue with the eBay by Intuit integration. All data imported from eBay is coming through in USD and using American-style date formatting (MM/DD/YYYY). The connected eBay account is 100% UK-based, and all activity on the eBay side is in GBP, so the import data should not be defaulting to US formats. I believe the issue may be caused by the master admin QuickBooks account being set to the US version rather than the UK version, despite being in the UK too. I would appreciate if anyone could advise what is causing the incorrect currency and date formatting. Could you advise what needs to be done to correct this so that the integration imports in GBP with UK date formats?

Winding up the company and the old bank accoount is no longer connected to quickbooks but I need to mark some invoices as paid.

No text available

I need to download our work report

No text available