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QuickBooks Q&A
Account Management

Account Management

1,518 Topics
2,595 Replies

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1518 Topics

I have QBO for my personal business and QBOA for my clients however now I cant access my personal business unless through the accountant how can i remove QBOA?

I would really prefer to just use QBO that i pay for and get rid of the accountant program altogether as a bookkeeper if find i can have access anyway and dont need it

5 years ago

hpbanman

Account Management

Why is my account suspened

No text available

5 years ago

userchristina2

Account Management

I am using QB Online and an employee has left but we are unable to log into their account or processed. Is there a way to change the password on this account?

No text available

5 years ago

userharjot-k1987

Account Management

Hi i want to change my email and phone number for quickbook with which i registered can you help me with this

No text available

5 years ago

alannahn

Account Management

How do I make the "Get Started" screens go away?

Every time I try to enter a transaction, it tries to make me take the tutorial, and every time I select a section from the list, it takes me to the "get started" screen for that section, rather than the actual thing I want. It's very annoying! I've tried refreshing and restarting.

5 years ago

ZYG123

Account Management

Can't convert .qbx to .qba

I am using the trial version of the desktop program but can't convert qbx files to qba. The option is grayed out under the menu. How do I convert?

5 years ago

touatirachid14-g

Account Management

I need a financial advisor for my business

No text available

5 years ago

michaud-am-gmail

Account Management

How can have access to my self employed quickbook account in french? I'm not able to see how to switch the languages"

No text available

5 years ago

usersophia-rook

Account Management

I have a client that has closed their business. How do I cancel their subscription as I am paying for it.

No text available

5 years ago

rtinkerinvan-out

Account Management

Trying to reset password and all that comes up is a white circle with a green line going around it

No text available

5 years ago

Dlmm324

Account Management

From QBOA, Can I reset or even jist get a clients password for them, they cant remember it

No text available

5 years ago

terri-willpowerw

Account Management

Can anyone tell me how to change ANOTHER user's email address?

No text available

5 years ago

ekeeling@gnspes.

Account Management

Some students are unable to register

No text available

5 years ago

RashmiS

Account Management

markup on billable expenses

I have a 15% markup set on billable expenses.  However, when the item is invoiced to the customer, QBO applies the markup to the original cost of the item PLUS any sales tax that was paid on the item.  Is there any way to have it just mark up the original cost?

5 years ago

tiaray902

Account Management

I signed up for quickbooks self-employed through the app, but on my browser it still thinks im in my 30 day free trial.

No text available

5 years ago

mk41

Account Management

Why the other user cant have access to quickbooks?

No text available

5 years ago

todd-fixfireplac

Account Management

Two factor authentication appears to be broken. I've turned it off in the intuit account settings literally four times now, but it continues to require text verification

No text available

5 years ago

rjallan2020

Account Management

When I paid my subscription for QBSE, I thought there was a message saying the receipt would be included in my transactions, for tax purposes, however I cannot find it in the program.

No text available

5 years ago

Jayman1982

Account Management

Do I need a new version of Quickbooks each year to run Payroll?

I just bought QB Premier Desktop + Payroll 2021 outright from Costco.ca Will I have to buy QB 2022 next year in order to run Payroll properly? Or will I just have to buy the Payroll renewal? I am seeing some posts saying yes, I have to buy a new  version of QB each year, and some posts saying I can run version 2021 for 3 years before having to upgrade. I do understand Payroll subscription has to be purchased each year regardless. Please help!  :)

5 years ago

bill119

Account Management

QBO is retiring their application for multi-tab access for multiple comanies. The browser version will only permit one login. How do I access many companies concurrently?

No text available

5 years ago

info1545

Account Management

To open another window in the App, using the + sign, is there a way to do this using the + sign, without the App crashing? It was able to do this in the past.

No text available

5 years ago

userdingwellsbr

Account Management

Existing QB accountant has cancelled clients subscription that was supposed to be handed over to me, how do I get access and accept client

No text available

5 years ago

pa-soleilland-ab

Account Management

Why I cant activate the cards payment way ?

No text available

5 years ago

janetvriend

Account Management

The last few days when I log into quickbooks online and I go to my customer list nothing shows up.??

So I'm logged in, I select the Sales tab and then select Customers and nothing shows up. The message where I would normally see the customers says: 'There are no customers matching the criteria'

5 years ago

accounts-mirabel

Account Management

How to sync with two users?

No text available

5 years ago

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