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QuickBooks Q&A
Account Management

Account Management

1,518 Topics
2,599 Replies

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1518 Topics

My two new users receive a message that company or user does not exist, but they are recognized to reset their passwords and receive invitations to Join company

No text available

6 years ago

eric54

Account Management

Good day all –hope you can help Can't locate my data file.. QuickBooks Canada QuickBooks Online Simple start account. Company name: xxxxx Company # :xxxxxxxxxxx

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6 years ago

aofford

Account Management

I would like to consolidate several divisions of a company into one customer profile instead of the distinct profiles I have for each division.

No text available

6 years ago

Henmie

Account Management

Limiting access to some employees

I want to limit access to our employees payroll from some users, however, I don't want to restrict all access, just want to remove all the administration employees pay so no one else can see it for confidentiality purposes. Is there a way to do this?

6 years ago

christinaschroff

Account Management

I am in Canada and can't update anything with an address including upgrading my account to subscribe, how do I change my settings?

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6 years ago

tkrempa71

Account Management

What is the best way to categorize personal income tax and HST payments into the proper expense category in Quick Books. Should I set up two liabilities in the COA?

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6 years ago

sazaccting

Account Management

I bought Protax T2 subscription for current year. I have a new client whose last three years of T2 returns are to be filed. Can I do that within my current subscription?

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6 years ago

simleggings

Account Management

Cancelled subscription in Sept 2019. Supposed to have access to data for a year. Cant get into anything. Does anyone have a solution for this?

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6 years ago

eazybz

Account Management

I have two subscriptions. I originally signed up for the wrong service. I can't get onto that account and cancel subscription and I keep getting charged for it Help.

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6 years ago

anitasbookkeepin

Account Management

I am online doing the Pro Advisor training. The video is horrible. It's cutting in and out and pausing. My internet connection is strong so what is causing this?

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6 years ago

jackiembateman@i

Account Management

Every time I sign in, it makes me choose which company I want to log into, but one of them is an inactive company so I don't know why it is still showing up

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6 years ago

mrdduncan

Account Management

Please clarify. Our business has been using QuickBooks for more than 1 year paying $8.99 monthly. Received an alert indicating our free trial has expired? confused

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6 years ago

chooch1919

Account Management

I've just bought QuickBooks Online and need to sign out. Where do I go to sign out?

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6 years ago

Xclusive transport

Account Management

Can i sign in to self employed app with same password on quickbooks

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6 years ago

Bholtz

Account Management

Moving Licese to a New Computer

I have a computer with QuickBooks Pro 2019.  The computer is having problems and will need to be replaced.  Is it possible to move QB and its license to a new computer?

6 years ago

chris168

Account Management

How can i switch my view from accounting to business? I've watched the video but i don't have that option in my menu. thank you

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6 years ago

DAP

Account Management

I bought a new phone. I can't log into my QB Self-Employment account on the new phone.

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6 years ago

buppins-inc

Account Management

When i click into proadvisor, then training, the page is blank.

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6 years ago

info881

Account Management

Can we transfer old receivables from our old system to quickbooks?

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6 years ago

operations-garet

Account Management

I am trying to add my accountant as a user on my account, but I don't have the accountant tab or manage user tab in my account settings. What can I do, to add my accountant as a user?

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6 years ago

liw

Account Management

Trying to redo my migration

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6 years ago

Jha

Account Management

Quickbooks Windows to Quickbooks Mac

I'm trying to back up my QuickBooks 2020 on my Windows 10 so I can transfer the files to my MacBook Pro QuickBooks 2020. Everything that I've googled comes up with the answer that when I go File > Utilities > Copy Company File for QuickBooks Mac. Sounds simple enough but when I go to my Utilities drop down I'm not getting the option to Copy Company File for QuickBooks Mac. I'm confused, tired and sick of this. Can anyone help? In dire need before I go buy another windows laptop. 

6 years ago

Frusturated

Account Management

Currently I am paying out over $200 per month in my subscription charges, for my clients that aren't working, any financial assistance being offered to offset these costs

We need to keep the subscriptions but that is a cost that I can't afford right now with the Covid-19 virus none of my clients can work therefore I can't work.

6 years ago

vanessacasares

Account Management

Hi, I set up an account to practice and i sent a request for my accountant(myself), i accepted the request, but it doesn't show up in my accountant profile.

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6 years ago

ham-n-eggs

Account Management

How can I add GST number to invoice form

No text available

6 years ago

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