Banking

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My HSBC bank account hasn't been able to sync with Quickbooks since October 2019. This article says that some banks no longer work:https://quickbooks.intuit.com/learn-support/en-uk/help-articles/understanding-if-you-can-update-your-bank-feeds-to-open-banking/00/353110 Will they ever? I've been waiting 4 months, and paying for a service that doesn't work. I'm consistently prompted with error codes 185 & 187 whilst trying to reconnect, to no avail. I've tried doing this: Post name is 'Understanding if you can update your bank feeds to Open Banking' (QB won't allow me to post the URL link). And I've tried talking to someone on the in-app chat pop-up, but they couldn't give any better advice. Does anyone one know of another, more reliable service that I can switch to? Or when HSBC will work with Quickbooks?

Hi all, my personal current account connection to HSBC - that worked perfectly before the introduction of open banking regulations - now ALWAYS disconnects, and constantly prompts me to 'Complete secure connection'.  I then do that, add in a secure code from my HSBC app, it connects and pulls down transactions, then doesn't give me the option to remember that permission for 90 days, so I would need to add in a code again seconds later/tomorrow if I wanted to get more transactions...Does anyone else have this specifically with HSBC?  Is this a known issue, and is it expected behaviour?  None of my other bank feeds behave this way.  Many thanks

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While trying to reconcile my HSBC (UK, personal) bank account I run into an issue. Despite I have the correct opening balance, and all the transactions match exactly my paper statement, the difference does not become "£0". This happens for most of the months in the last tax year (from April 2018) and that difference varies each month (so it is not a forgotten transaction). Then suddenly November and December 2019 reconciled beautifully. I don't understand this, because there seems to be no transaction(s) that constitute that difference, and even if there were, why would they suddenly disappear in November and December?Also, I triple checked my opening balance, un-reconciled and reconciled transactions again and even tried to do what QB suggests: add adjustment. Nothing helps, when I move to the next month the difference appears again.The value of that difference is usually equal to that month's Deposits minus Payments.Also, I have noticed that the statement's Beginning Balance is

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I am trying to manually add a new bank account (RBS Business credit card) to QB Self Employed. The account has no online access so I can’t follow the normal account set which insists on trying to  log onto a bank website. How do I do it?

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Hi, I am unable to connect to my Capital One UK account, this is what comes up:Looks like the connection to CapitalOne (UK) isn’t available right now.  Try again in a few hours. (102)Tried a number of times, also logged out and back in several times.

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When I attempt to set up feeds from HSBC Business, their site required a unique reference number to be released by QB. Is there anyone with any advice?ThanksAV

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Hello,I raised a Credit Note on a customer account and have then processed the refund on PayPal. I can see the payment to her on PayPal and I have made sure the Credit Note is not allocated.I can't find a way to link the payment showing on the Bank PayPal list to the Credit Note sat in my customer account. When I try and find a match, it only brings up outstanding Supplier Invoices, and not Customer Credits. Even if I mark the PayPal transaction to enter against my customer account, it just doesn't show up in their account. I'm assuming i need to adjust settings? Can someone help with how to link the transactions?Thanks!

if I don't do the bank match, then there not in the reconcile, I do the bank match first then do the reconcile a week later, im then going back to bank match with things missing or payment on account, please can someone tell the correct way in what order.

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By recurring I mean similar not identical amounts.