Banking & Currency

I usually use a Sales receipt for this. It is a GST rebate from Govt of Canada. But this time I entered it by Journal Entry. The debit and credit are both marked Overdue in the Customer screen. I have done 3 bank reconciliations since, so don't want to delete and re-enter the transaction in a different manner....

No text available

I opnened a new bank account and want to unlink the current account ( that will remain active for personal use) but I dont want to lose the transaction data, how do I do that?

I would like to disconnect the bank account that I linked to QuickBooks.

How long does it take for American Express payments to show up in the bank account?

No text available

Is it possible, that "received from" left blank causes this?

xxx-xxx-xxxx

I have creating the separate income account to record tips, however, I cannot seem to figure out how to separate them into it.

How can I Delete my linked bank account and then start over from scratch and reconnect the same bank account

No text available

No text available

I have spent 8 weeks and countless hours on the phone with "customer representatives" who are not equipped to resolved deposit issues. I need this money to keep my small and brand new business running. What a shameful way to treat your customers Quickbooks!!

No text available

We made an error with a cash and cheque deposit resulting in a $5 overage. The bank did not catch the discrepancy, we have now reported the discrepancy to the bank for correction. How do we reconcile the overage with the transaction and the bank and make month end balance? For a clearer picture, we accepted a cheque for  $762.50 for payment on a transaction. However deposited in error into the bank $767.05. How do we account for the overage but still balance until the correction or reversal is applied at the banks end? Thank you for your help.

No text available

One of my employees deposited their cheques and I can see it under banking, but it's not matching to the payroll transaction. I manually matching it but it doesn't come up with the payroll transaction. I looked in "Categorized" and it hasn't been previously matched. How do I double-check that it hasn't been matched to another transaction? Also, if it hasn't been matched, how do I get it come up so I can match it?

as anyone used Veem in the US to accept US credit cards? It is interfaced with quickbooks but does not seem to work.

Bank charges are downloaded automatically and automatically assigned to the wrong place now I need to open that charge After it's been reconciled and assign it to a different place. for instance it's assigned to a transfer but it should be an invoice payment. How do I change it?

No text available

interac e-payment to a supplier refunded by the bank

That feature now appears to be available, but it's incredibly buggy. I have attached what I see when I click on "View statements" in the "Reconcile" tab. It looks like statements are being downloaded directly from my bank, but there are several problems. Although the top of the screen shows that I'm working in my "Chequing - CAD" account, absolutely all of the statements are for my "Chequing - USD" account. If I switch to any account that has statements, only "Chequing - USD" statements are shown in the "Reconciled" tab and none in the "Unreconciled" tab.If I switch to an account that doesn't support statement download, I get a message saying so, but the "Unreconciled" tab shows statements for my "MasterCard" account and the "Reconciled" tab shows nothing.As you can see from the list, many statements have been downloaded twice.Furthermore, all these statements were downloaded on December 2. At that time, my November statement was available online, but it's not in the list.When I s

I found that the Summary AR

No text available

I have followed all the instructions on the article to create retainers and deposits for customers. https://quickbooks.intuit.com/learn-support/en-ca/service-items/record-a-retainer-or-deposit/01/262099 BUT I am having the hardest time matching the bank transaction to the deposit receipt.  No matter what I do, I can't figure out how to create a customer receipt without QBO telling me I have got double the amount in the Trust-Liabilities account. I see in the banking transactions that the deposit itself says "matched to: cheque deposit-branch / manually added."  Which means it has matched to itself in the banking history.  If I unmatch it, there ends up being only one deposit and I can't delete one of them.  The transaction goes back to "for review".  But there's still only one of itself.