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We use the projects section of QB online to track project costs. Employees hourly cost rates are entered for all staff. They enter their times against each project and they then show up as costs in the project. This is working really well.However, we have one employee, I'll call them NigelNoShow from now on, doesn't show up in the list of employees in the projects - hourly rates button. So we can't add an hourly cost rate for them.If we select Add within the projects-hourly rates screen, it takes us back to the Payroll menu list of employees. Presumably we are supposed to add him as a new employee here, except NigelNoShow is already there as an employee and has been getting including in months of pay runs without issue. All other employees who do show up under Projects - employee hourly rates - have the Name option of Employee Name - Employee and also Employee Name - Supplier Whereas NigelNoShow only has: Employee Name - Supplier 
Customers are sill on the desktop version
invoice numbering not automatically comes
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Hi y’allmy HOA is thinking of using QBO. I want to make sure all the functions we need will be available. we invoice our owners monthly, need to set up invoicing so that we can show them current month due, late fees, payments made etc…,can this be done?
Or is there an article that can show us how to do this?
when starting an invoice can I select a specific template to use?
Hi,I am using quickbooks online, and have a foreign currency account, into which I receive payments from my client, against previously generated invoices. This is a manually managed account (no sync capability), so I need to manually enter transactions when I receive the payments.When the client pays, their bank must withhold a payment fee on their end, as I receive less than the full invoice amount. I enter this transaction, and of course the invoice shows as having a remaining due balance. So my question is, how do I clear this unpaid balance (I am responsible for the fees on the payment).I could create a "dummy" bank fee customer, generate an incoming payment from that account against the invoice for the remaining balance, and that would balance out the invoice. I could then generate an outgoing payment to a similar dummy supplier account, for the same amount.Is that the right thing to do? Sounds a little convoluted, but in my mind it should probably add up... Thanks, 
My invoices have three mandatory custom fields:Property Owners NameProperty AddressWork Order NumberAll are required on my invoices by real estate clients. The import process gives me no opportunity to map fields from CSV file to those custom fields. How do I resolve this?
how can I export customer details from quick books to excel?
This isn't the first time we have noticed this & I'm unsure if we have missed reissuing any charges.
It’s a new issue, my bank details used to appear, but have now disappeared . If I go in to edit the invoice using the app, I can’t edit content, just change the font or colours. It appears that the app is the current up to date version. Anyone else having this issue? I can’t contact QuickBooks support either for some reason.
Hi,We recently received a payment from our customers,total for two invoices, but an error was detected as one invoice is paid before adding the Gst. How to handle that in quickbooksonline?.
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