SUMMER SAVINGS 90% OFF QuickBooks for 3 months* Ends 8/27

Buy now

Switch to QuickBooks and 70% off for 3 Months

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
  - How-to videos
  - Webinars
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
  - Tutorials (Videos)
  - QuickBooks Courses
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Community
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Community
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
  - Video tutorials
  - Certification and training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
  - Video tutorials
  - Certification and training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Community
For Sales: 1-844-841-4279

Sign In
- QuickBooks Community
Community

Plans & Pricing
How It Works
Explore Products

Talk to Sales: 877-683-3280

Hours

Mon - Fri, 5am - 6pm PST
Sat - Sun, 7am - 4pm PST

Product support & help

Need help signing in?

Get Started
Ideas
Product Updates
Events
QuickBooks Support
Resources

Ask the Community
Login

Home
QuickBooks Q&A
Manage your account

Manage your account

1,277 Topics
2,144 Replies

All Topics
Questions
Conversations
Ideas

1277 Topics

Monthly Billing Charges

Hi there, Just came to my attention and compared to last monthly billing, I have been charged double the amount I use to pay.Did anybody facing the same, and any reasons why?

5 years ago

rahulraja

Manage your account

Coles Credit card not updating, the error says " Sorry, we can't update your account. Please wait a few hours and try updating again (176) "

No text available

5 years ago

director-saaptyl

Manage your account

Hi, i mistakenly added myself as accountant, how to remove it

No text available

5 years ago

brody-macon93-ou

Manage your account

I need master access so I can add a user

No text available

5 years ago

kapipi_hanara-ou

Manage your account

I’m having trouble staying connected to my bank this is very frustrating as I log in to my bank and go back out to put the code in and it’s not there I’m paying for this service that does not work?

No text available

5 years ago

jesse_henderson

Manage your account

Have an employees pay run with an error

says error where the rest say exported

5 years ago

leeann-burgess

Manage your account

Can you print reports of the employee groups?

Showing the employees in each group

5 years ago

0001189379

Manage your account

I want to clear an error message in a pay run.

No text available

5 years ago

paulak1

Manage your account

Can I produce a Suppliers report that contains history of all bills and payments, including those still outstanding?

No text available

5 years ago

Anonymous

Manage your account

Previous accountant user has been deleted, but they are still receiving leave notification emails. Any suggestions on how to fix this? Thanks

No text available

5 years ago

adrian-locumopto

Manage your account

Can I correct error message 20403? Is there a work around or can only QuickBooks correct it for me? I intend contacting them shortly but thought I’d try here as well

No text available

5 years ago

lei-klickit-com-

Manage your account

When add new user, the page is blank, no option to select.

No text available

5 years ago

craigthwaites-ab

Manage your account

Is it possible to manually change the STP Lodgment Status for a pay run. KeyPay is showing an error but it is Ok on the ATO portal.

No text available

5 years ago

BusinessGuy

Manage your account

If I invite someone with Accountant access are they able to edit my records? If so, is there any audit log where I can see what changes have been made?

No text available

5 years ago

willfraser2

Manage your account

We have run a yearly finalisation report for STP and the information it has sent does not include all employees and the payment amounts are incorrect. Any ideas?

No text available

5 years ago

claudesrepairs

Manage your account

My quick books is locked on the dashboard page, wont let me do anything?

No text available

5 years ago

belinda.parsons

Manage your account

I am trying to lodge an EMDUPE file to the ATO website but keep getting an error saying I need to use 000 as the branch number, where do I go to update this?

No text available

5 years ago

Goodo

Manage your account

How can I print out a copy of the lodged Business Activity Statement. I can't find the report any more?

No text available

5 years ago

Kevin JR

Manage your account

The wrong ABN was use for STP. I started a reset event on Thursday. This morning the ATO say the old data has not been zeroed out. What went wrong?

No text available

5 years ago

parbendra

Manage your account

Does anyone know what the human support hours are from Quickbooks? I spent 40 minutes being spun around by a computer with no humans present.

No text available

5 years ago

colin22

Manage your account

I am not receiving text messages

No text available

5 years ago

joesmechanicals

Manage your account

Can any one help please, I was lodging to ATO and the message says ABN doesnt match. after my structure change i updated my quickbooks profile. dont know whats wrong.

No text available

5 years ago

useraccounts36

Manage your account

Can I change to the look of my Quickbooks screen by making the client information bolder, as I find the font-type too thin?

Magnifying the screen can mean having to scroll to access all the info. I would prefer to change to at 'fat font' rather than a 'chicken scratch' thin one.

5 years ago

tillsjohn-bigpon

Manage your account

I HAVE SET UP A SEPARATE SUBSCRIPTION FOR 2 COMPANIES. mY LOGIN AUTOMATICALLY GOES TO ONLY ONE

No text available

5 years ago

jo75

Manage your account

How do I cancel an adjustment note?

No text available

5 years ago

Show more activity