Other Questions

I would like to know if there is a way for me to integrate Payoneer with QB online. I would like transactions that happen in Payoneer to reflect in QB.

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We've not been able to automatically update our bank account for several days now. I have checked the bank to see if there were any issues, but nothing was showing. I've recreated the connection with the bank, which now shows that it is connected and active. However QB is still showing with the Sorry, we can't update your account. Please wait a few hours and try updating again (101) error in transactions and when I check the status of the connection its just sat there "checking..."

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Now getting this error message. Whilst I receive an email saying the connection to Cooperative bank has been deployed!!! yet it still will not let me connect. 

I cannot connect QBO with Lloyds Bank since updating on 10th Feb.  Is it just me since I had to verify and reconnect at the weekend.

HiMy Amex account on QB is showing an Error Code 101 and has not updated since the 7th Feb. I have been on to the account and there are no errors their end. The authorisation is new so does not need to be updated. I have been through your previous suggestions on how to fix this issue, but none of these have worked.Can you investigate as to why this is happening please?Many thanks. 

I downloaded bank transaction to cvs file , the amounts and description column were all correct, but when I imported the transaction to Q.B, I noticed that the  bank description column is wrong:  instead of the correct description in the CSV file  "insurance Group" is it described in the bank description column as "Groupon". how do I fix this?K.R., Sandi

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its been like this since 2nd feb, what can i do

Had this message for 3 days now. Any ideas?Something isn't workingSorry, we can't update your account. Please wait a few hours and try updating again (101).We reported this and will notify you when it's fixed

Hi, I duplicate an invoice, and I want to change the name of the invoice. There was a box where I can edit the last time i logged in but now that option is not available. How do I change edit the name of the invoice? Thank you

If I draw out all "potential deductions calculated @ 45p per mile, the app still shows the same amount as a "potential deduction" being available and doesnt update.

I am trying to setup the Employee expense module portion of QBO, and wish to set myself up as I will be submitting expenses just as any other employee will. However I cannot add myself as it says email address already in use. I really hope that I don't need 2 accounts to do this?  Any help gratefully received

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Hello, Im quite new to Quickbooks and am just getting setup etc. I have an issue that i cant seem to figure out in that i am currently Full Time employed and also have a self employed side business, that i am using quickbooks for.  How do i load my PAYE earnings into quickbooks so that i get an accurate reflection of how much tax i am owe/due in regards to my allowances being already used up for my full time PAYE employment?Maybe im missing something, but there doesnt seem to be an easy way to do this?! 

I have had some paye earnings and the company deducted tax and ni how do I enter this please as I'm under the tax threshold so due a refund 

I’m done with QB. going to start the financial year from scratch with another platform. So every transaction is loaded into my financial year. as my invoices are connected onto qb. How can I download all my invoices to back up the income records on the new platform. I don’t wish to transfer information from qb to new platform. As qb is constantly missing transactions. 

Ahh I’m at my wits end. Now there are errors on the invoices. Which means they cannot be sent. I cannot be paid. Still labourers to pay. It’s a constant nightmare not connecting to cooperative to now wasting my evening of invoicing to get no where. 

On logging into our QB app this morning it forced us both out and requested we set a new password. We did this and have gained entry but on issuing invoices it omits the content of the work carried out. Any suggestions?

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Was working fine until last few months when says "all caught up" on refresh but are transactions. I always need to disconnect the link and reconnect that is a bit annoying. Not sure if a CA issue or Quickbooks.

QBO cancelled my subscription Monday 6th Feb, told to ‘just’ resubscribe and it will work …………oh no it doesn’t  raised this with them and they just try And fob me off, try a different computer, in cognito, send me an screenshot of error code Nothing ……. Still not able to resubscribe and QBO seem unable to rectify the fault they caused.Our year end accounts are due to be submitted, our accountant can’t do anything  Really not very good

The ‘Add’ button is not green and not working on the app, when I try to add a product on an invoice. Works ok when I use the web version. See attached pic. Any help appreciated.