Other Questions

Would like to know why I can't enter transfers between bank accounts as batch action off transaction list in bank feeds.  It requires an account to be listed.  However when you do a transfer between accounts an account is not needed.  I have to enter each transfer manually , then it is automatically matched to what is on the bank feeds transaction list and can be added as a batch transaction.  I would like to know if there is a way to skip the manual entering of the transfer and be able to enter these transfers in a batch.  Thank you.

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Hello, I am using the Quickbooks Self-Employed UK version. I recently changed the email address which I use to login to the system and it was reflected everywhere, except the Invoice section. When I send an invoice it still gets sent from my previous email address. After spending an hour on chat and going through 4 different representatives no one was able to help, so any advice would be highly appreciated.

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any ideas on how to resolve?

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I am trying to download one employee's P45 on Documents tab. However, whenever I click that pdf, it goes to blank "Untitled" web page and do nothing. Can you please help

To my now business account?

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I have a customer who always pays me and rounds up what is owed to the nearest pound, so e.g. if I invoice them for £20.75, they pay me £21, or if I invoice them £10.99 they pay me £11. As a result, quickbooks is showing that I owe them money back even though my customer doesn't take the amount of the next invoice and just says it is easier to pay me this way, and just says it like going to a shop and saying "keep the change". How can I do it in quickbooks so that it will show the balance as £0. 

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For months I’ve had the ‘old connection’ bank link warning on my Quickbooks. I’ve contacted help and just gone round in circles. Finally I thought it was sorted as I created a new link to Barclays and transactions updated. The section of my Barclays account that deals with third party connections still shows an active link with Quickbooks. But quickbooks won’t download from Barclays and I can’t ‘renew’ the link as Barclays show that it’s still active. I’m so tired of this issue especially now during Covid when I’m trying to deal with so many other issues. I’m contemplating leaving Quickbooks as it’s just such a battle to get it to work as it should. 

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Im trying to add several credit and charge cards to our Quick Books account but have stumbled at the first hurdle.  It wont recognise my UK American Express charge card, or a Barclaycard commercial trade card.  Any help gratefully accepted.

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