Other Questions

The +New Button doesn't seem to be working anymore, it hangs on a faded black screen, tried several computers, cleared cookies, tried incognito.

Displays this message for each account Reauthenticate your Monzo (UK) connection. (350)

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I have a client who has made two part payments against a single invoice, due to an error in the first payment being made which created a shortfall. The balance payment has now been made, settling the invoice in full. However, whenever I go to "Match" the payment in "Bank Transactions" to the invoice, I receive an error stating that the transaction amount is higher than the payment being matched. How do I select both payments to match against the invoice?

When printing delivery note, I get 'ways to pay' being printed on the form bottom left, I cant seem to find anywhere to remove it. Any clues?

I run a small business in the UK. I received a notification that the online accounts and company tax return service is closing on 31 March 2026, and I must find an alternative method for filing once it has. Companies House is transitioning towards filing accounts by software only, as detailed here: https://www.gov.uk/government/news/the-online-accounts-and-company-tax-return-service-is-closing I see that QuickBooks and Intuit are not included on the list of providers for unaudited micro-entity accounts, although I note competitors like Xero, FreeAgent and Sage are. https://www.gov.uk/software-company-accounts/y/unaudited/micro-entity Will you support filing unaudited micro-entity accounts with Companies House in the UK after the online accounts and tax return service closes on 31 March 2026?

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I do wonder sometimes that the QBO web portal has a memory leak or is just plain terrible at handling it's memory usage. I have seen it as high as 4.5 gig before today! Crazy usage the type of web site it is. This is on Safari on MacOS and is even worse when using Firefox! It would be great if this was passed on to the web dev team, although I'm sure they are aware of how it hogs memory. 

I want to delete my account

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Hi,I have 4 different a/r accounts but i would like to send an invoice with all the customer's bills even from 3 different accounts.Also is there any way to include the description on the invoice if it was put in the description box, not memo?Can you bulk import with excel the memo box?Eagerly awaiting your replies!

I have one account on the new experience and one on the original, how do I get both on the new experience?

I have completed all questions in this assessment multiple times. Each time, the “Submit/Finish” button does not appear after answering all questions (5 of 5 answered). I only see “Leave Exam”, and when I exit, the system shows “Start section” again. This has now happened three times.

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Tried adding it into QBSE but it didnt recognise sumup but their website says it works with QB.

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I haven't logged in for a while and everything has changed

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I am using QBSE and not clear on how to categorise charitable donations so they show as non-taxable income. Any clarification welcome. Thanks

We have to generate the Invoices on Tekton, and they must be sent to our customers from Tekton. We already have a Go Cardless account, and existing mandates in place for most of our customers. We want to import the Invoices into QB, and then for QB/Go Card less integration to then collect the payments automatically, on the Invoice due dates. We are being told this is NOT possible, as we are NOT generating the Invoices on QB. Is this true? There is no way we can do this? Many Thanks

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I’m hoping someone can help I’m trying to invoice where we are eligible for CIS deductions, I invoice regularly to this customer and never have any issues and now it isn’t giving me the cis deduction on th invoice:   I’ve made no changes, any help on how to fix?