Other Questions

Hello, I have a question regarding the Invoice number. We used to have another accounting software that we used but we weren't too happy using it and we moved to QBO. In the old software accounting that we had, we could assign a specific invoice number to a specific customer, basically, each customer had their own invoice number. Reaching out to the community to see if in QBO you are able to assign a specific invoice number to each client. We been using QBO for almost six months and still learning. 

how do i close accounts

I have gotten the same email, repeatedly (at least 75 times) from Quickbooks regarding a price increase.  How can I make these emails stop?  They keep coming every 10-15 minutes.

I have an account denoted in Sterling, with which I make debit purchases of general traveling expenses abroad. My bank charges me a fee for reconciling to foreign currencies and this appears in my account as a separate fee from the expense. I therefore have one receipt and two incurred costs for that.  Can I in QBO have the one receipt account for both outgoing lines? Moreover, is this something I should do? Or do I need something else to validate the transaction fees? Would a bank statement be adequate? This is of course for the purposes of tax-deductibility. Thanks in advance.

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I signed up for Quickbooks under a promotion that offered a £50 Amazon voucher. The promotion conformation email states I will receive the voucher by August 11th at the latest, I have still not received this voucher despite being a paying customer since April. Is this a scam? 

Hi! I have just registered for a quickbooks account and paid for a subscription and was wondering when I will receive the £50 amazon gift voucher as stated on the registration page?

Hello !I'm updating a remote location to a new PC that uses QB2010 pro to windows 11. Has anyone got any experience of any issues with QB Pro 2010 and Win 11 at all ? Does it work well or are there issues ? Any advice would be most welcome......  Thankyou.....

When importing stock to QBO from QBD we have noticed an issue with the items we buy in foreign currency. Our home currency is GBP and generally speaking our foreign currency is EUR. We were instructed a long time ago by Intuit to set the purchase cost of these EUR bought items as ZERO in QBD.  This way, the QB system monitors the bills for the respective items and calculates a value for them based on the realised cost in GBP (this is because a 100 EUR part might cost £80 or £90 for example depending on the exchange rate at the time). QBO works in the same way. However, now that we have imported the stock with a spreadsheet using the import tool (as MMB doesn't do stock) there is no bill history for QB to draw on (as MMB doesn't import transactions as bills with actual items, just text and cost centres).  This leads to several issues;1. The stock valuation is wrong (for any EUR bought items basically the stock value is zero).2. Any item sold from stock does

Hi, for some time now this has been bugging me so finally decided to post... Whenever I create a new customer and populate all the fields the *Display Name As always defaults to the blooming contacts name NOT the company name - I really can't see the point of displaying the contact name and if I forget to change to the company name (which I usually do), I have to go back in and edit it. Surely the Display Name As could be defaulted to the name of the business?? Thanks 

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I recently reported an issue to online chat support. We worked through the issue and he said he needed more time to get a solution from tech. I have have since had a reply stating they couldn't find what the issue was at this time even though there is clearly an issue. I replied to the support email only to have a rejection email back stating the below: Thank you for your email. We would love to help you with your question but are unable to find an existing open case for your request.Please send new questions through one of the support sites listed below.The case number is Case:15103780436 Invoice and stock issues I would appreciate a response regarding this issue and it's resolution. Leaving a customer with no resolution is NOT what I can customer service.

 I have to reinstall every week.I need to send invoice.but have lost all my contacts

So I'm following this guide  https://quickbooks.intuit.com/learn-support/en-au/banking/how-to-account-for-bank-fees-when-matching-transactions-in-bank/00/262597 and have even had support try over screen share and it will just not work it keeps saying"The selected and downloaded transaction amounts don’t match. To continue, resolve the difference." I get paid from overseas so there are often differences in the invoice and amount and this is useless!!

Our secondary account update fine but our current account hasn't properly updated for over 4 weeks

Hi I've set up my system to CC me on customer emails but I'd also like to be able to CC another member of staff for certain customers. Is this possible?

Hii personally purchased a vehicle for my new company.i need to show the purchase in QBO as a loan, i also need to show the purchase for vat records and also the asset so that in time it can be depreciated.Can anyone explain how best to do so?

Hi,Does anyone know why when you "send reminder" from the Customer tab it goes without the message popping up but if you send from the All Invoices or Invoices tabs you get the message to check. I realise it might be for speed but I'm sure most people would want to double check it before it goes (and it's a blink you might miss it message that pops up to say reminder is sent). Also, QB Help tells me the Status should show "Reminded" in the message but it just shows the date the customer was last emailed.ThanksJackie

I tried importing bills into QuickBooks Online and am getting an error message that the line accounts does not exist in QuickBooks. I have tried my best to match the account name to the account name in the QuickBooks Online chart of account but am still getting the error message. The data is being imported in csv format. Can anyone assist me please. I have attached here a document that shows the error message from QuickBooks (Figure 1) and my chart of accounts (Figure 2) Any help will be highly appreciated.

We usually send out supplier remittances in batches with our Finance email address cc'd in.Recently, although it appears that remittances have been issued successfully they are not being received by either our suppliers or ourselves.We have not made any amendments within our settings that may have caused this.Has anyone else had a similar issue in the last 2/3 weeks? 

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