Other Questions

Hi there - I'm in BC and have encountered a problem that no one can seem to answer.  My statutory pay has automatically changed in the system.  In the past, my stat pay would be based on the hours I put in so for 1 day - 8.5 hours at an hourly rate.  The system no longer allows me to calculate like this.  It has automatically changed to "average daily wage" which is not correct.  When I go into the employees profile and try and edit under pay types, I cannot even access statutory pay - it is blocked out.  Does anyone know what's going on or how to get around this? 

Is it typical to charge a set up fee when a client transitions from desktop to online? I'm not sure how much labor/time is involved. 

I use lastpass to manage my passwords, but still, this is MUCH more painful than it needs to be.When I log in for the first time in the day, it used to be so easy. Now, I must run the gauntlet of all the things Intuit wants to put in front of me when all I really want is ONE THING, which is to get to my main screen in QBO. Here are the steps: Step 1 - sign in the first timeStep 2 - passwordStep 3 - which account should I use to sign in? (as in, I have another one? which I don't)Step 4 - password, again!Step 5 - manage my account - no, I just want to log in!Step 6 - terms of service, which didn't change since the last time, but I still need to click through like a trained monkeyStep 7 - definitely want to go to the only company I have, but somehow Intuit doesn't know this? Ah, I know, they want me to click on one of those cancelled companies so they can make more money! Worse, I like to keep qbo pinned on my browser so it's always in the same spot, but by the end of this seque

Hi I hope someone can help. I recently damaged the hard drive on my laptop and luckily had quickbooks desktop data backed up on a USB stick. I have now moved to the online version and had my data moved by movemybooks, but they have only moved the last 2 years out of 18. Unfortunately they could not move any of my stock and I wanted to know the best way to re-enter it without paying for it again? Any help is much appreciated, thanks Pete 

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I opened my app 2 days ago and noticed many of my expenses were missing. I’m not sure what happened. I didn’t delete or change anything; they’re just gone. I tried restarting the app but it hasn’t been fixed. Has this happened to anyone else?

Many different kinds of expenses are incurred by our business every day.  These expenses are paid by us through our business credit card then and there.   Suppose that there are 10 such credit card payments in a day for various expenses besides other payments of vendors' bills etc.  For recording these expense payments, we open the Expense Form, fill up the details of each transaction and save and continue 10 times in a day.  So long as these expense payments in a day are limited, this approach may not cause much pain.  But, on the other hand, if the credit card expense transactions paid for in a day grow more, then the recording of these transactions in QB using the expense form for each transaction can become monotonous and frustrating. To simplify this recording procedure, we can think of combining all the expense transactions paid for in a day through credit card in the QB Expense form all at a time and then save and close it. This method avo

I can't get through to a human and the bots are sending me in circles. How do I get a human on the line?

been happening last 3 days. I disconnected and reconnected accounts. No transactions are coming in.

My account balance from TD is being brought into QB but none of the transactions so I am unable to reconcile TD to QB

My accountant sent me backup copy saved in QBD 2023. How do i restore it in my QBD 2021 ?

QuickBooks Premier allows 10,500 inventory items.  Does this include non-inventory items?

How to match deposit in Baking feed for several invoices from same customer?

How do I add a resolving transaction when posting a deposit from a bank feed that had a service fee deducted from it?

I want to approve someone to be a multiple user on One Business account. But I have other accounts in my Quickbooks that I don't want him to have access to. I only want to give him access to one business, not other business accounts that I have on my computer. So my question is this:  By giving someone access to a quickbooks company file, will he be able to access other company files?  Or is access given only for that one company?

It seems that it is just affecting my credit card transactions.

I am attempting to receive items against a PO (USD) in Quickbooks Enterprise.  I am getting an error message to select a different type of account for this line - you can only select an AP or AR account on the first line of a journal entry and it can only be used once in the same transaction. I have not seen this message before - how can I get around this??  

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I am new to QBO.  We need financial statements for Ongoing Operations and for Capital Projects.  We also have two physical locations.  For breakdown by location, I assume that I would use Location Codes.  For breakdown by Operations / Capital, I assume that I would use Classes.  So, in effect, we have four sets of books.  Have I got that right conceptually?  Thank you.

When I send out statements monthly QuickBooks indicates that a portion of the clients I have statements for do not have email addresses associated with them. No problem, I add the email address to the client record directly. (Not to the email address field in "Create Statements"). Then I go back to the statements screen to see that all the email addresses I have added to the client record now show up in the statement screen and I am able send out all my statements. But when I go send statements the next month many of the previous email address I have entered are no longer in the system. Some have saved and some have not. Last month I entered 34 email addresses in the client record and today 14 of those email addresses are no longer saved. Please help! Entering email address over and over again every month is very time consuming. 

 I am not able to upload my logo to Quickbooks either in Account and Settings or to Invoices.When I click on the Logo square I get a dimmed screen but no popup nor are there any invisible fields.If I drag and drop I get the message that "The operation could not be completed. The operation is not permitted. NSPOSIXErrorDomain:1"I spoke with an QB person who told me it is my browser and to switch browsers. I have removed all cookies and cache. All other popups on the site work. What is the issue?

When I was using the desktop version of QB, I would wait until the statement actually came in to enter the charges after matching up with the receipt of the charges.  I would have the credit card company name as a vendor. I would pick the CC vendor in QB, enter the charges as individual line items to get my total charge.  Once this matched the total charge for the month on the statement I would then just go in and pay the bill for the CC. By doing this, it was harder to find a particular charge throughout the year that was entered. What is the best possible way to enter the actual charges and pay the total balance of the CC each month?