Other Questions

Hi, I find I often have to "reverse calculate" to get my GST amount correct.  For example my receipt is a subtotal of $134.43 but the GST charged is $2.44.  For  my entry the amounts are inclusive of tax,  I use 2 lines, the first line is the category (tools, supplies, fuel or whatever) the sales tax is GST, and I fiddle with the amount to make sure my GST portion at the bottom matches my receipt,  then I put the difference on the second line with the same category but tax at zero rated.   It is very fiddly trying to get the amount correct to show the right tax amount.  Is there any easier way to have the GST at $2.44 and calculate what that amount is calculated on? 

Here is a problem that I am trying to clear up in my QBO books:  I have a credit card (Parent Account) with 2 sub accounts.  I have been posting entries to each sub account but reconciling only the parent account.  The balance of the parent account is accurate and matches the CC statement amount.  The problem is the sub account balances are very incorrect.  How do I fix this issue?  Do I need to reconcile the sub accounts individually each month?  I would appreciate any assistance.  I have read other posts about this issue in the community support section but still don't understand how to fix the issue.  Thank-you.

Please help I'm struggling and totally new to bookkeeping. We own a small engine repair shop where customers pay before they get their equipment back, so I do sales receipts. My husband is old fashioned and writes all his invoices by hand first in an invoice book and then I transfer them to sales receipts! A friend who prepares taxes told me to show the labour/hours as income account "service fee/income" and our collection and delivery fee as "shipping and delivery income" and our parts are in a COGS account. But in my Profit and Loss report it is showing all the bank deposits as sales and then a line for hours and a line for collection and delivery making us show more income than we have. Which accounts should labour/hours and collection and delivery be put in please when I am doing the sales receipt and should the parts be in COGS? 

Does anyone know if QB is actually working on invoice template fixes?  It is ridiculous that 2/3rds of our invoice is header and taxes.  LETS SAVE A TREE PLEASE.  We need to be able to set up the template OUR way like desktop allowed.  Donna

Has anyone experienced the frustration of Merchant Services Canada, "based" in Mississauga? 1) They can not seem to figure out how to send an email or resend emails to my QBO email, they're blind to QBO2) Tech support can't help; they weren't the ones that withheld your funds, instead they will deflect and stall3) Tech support don't know your own QBO emails or Intuit emails; left hand does not know the right hand4) The most important things have ZERO support, because there is no direct line to account security staff who can freeze your funds. So I've learned to stop using Quickbook Payments until further notice. I also know there will be some sort of AUTO-REPLY to this question.  We are on 30-days, no email from the BACK-END / senior / security / whatever wizard team that refuses to be reached. Pen and paper for my future invoices! 

How can I attach the bottle deposit on a separate line but included in the individual item?  When I put in my UPC code, I need the product and bottle deposit to display on separate lines within the single item.

Hi, I am using Quickbooks Pro 2010, I recently bought new laptop and tried to install Quickbooks on it but I am getting this issue "Quickbooks has reached the maximum number of unregistered uses. To continue Quickbooks, you must register now." I do try to register again but it requires validation code which the phone number provided is only inside UK. I am currently in UAE. Kindly assist.

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I have heard a lot about QuickBooks Hosting for CPAs and accountants, as I also want to have it for my company. So, I browsed a lot about it but I am having few doubts whether is it good as more than one team member can have access to it. Also by mistake if I miss any of the data can it be retrieved?

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when using quickbooks desktop default browser I can not save my banking login for easier access and also it will not allow me to use links that create a pop up window within the bank's website and also was wondering if there is a way to use a differnt browser than the quickbooks desktop default browser

We don't have a server here as they are very expensive.Can I use my laptop as the host computer and save the data file, (.QBB) on google drive?Will my team be able to use the same data simultaneously this way? Or do I install QBDT on an tower hard drive that we have?I am at a loss on how to set this up and calling in for tech support has not been successful.

Struggling with signing up for Quickbooks Online Accountant.  My steps: 1. Go to CAD site: https://quickbooks.intuit.com/ca/2. Navigate for Accountants product: https://quickbooks.intuit.com/ca/accountants/3. Click on 'Sign Up for Free'4. Enter in email address I used to sign up. 1st Error message = 'The User ID is already taken'. In fact - it should be, as I signed up already, but when I did I got an ERROR message that something went wrong. 5. Click on 'Sign In' as alternative6. When I sign in - it gives me the same ERROR message I got when I tried to sign up initially. "Oh no! Something is wrong on our side! We are working very hard to fix the problem. Please come back later" As well as the ERROR message. "Please try again later. We are working very hard to fix the problem. Please come back later"  Issues started on Monday July 11th, tried again on Tuesday July 12th, still on solution on Wednesday July 13th. I've contacted s

Im getting somethings not quite right message when trying to edit an invoice i took a deposit on. I think its trying to get me to delete the payment i took? Not sure it has never done this. this is for quickbooks online

We have Quickbooks Premier Plus Edition 2021. We've recently hired an independent sales representative who will receive a certain percentage of all sales he makes monthly. I'm looking for a way for Quickbooks to tell me how much we'll owe him on a monthly basis. I know how to load a new sales rep in the Sales Rep List (there's no place to put in a percentage on that screen), how to put the sales rep's initials on a sales order, how to get to the Sales by Rep Detail and Sales by Rep Summary. I can get the monthly total sales for the sales rep that way and then multiply it manually to get the amount of the commission, but is there a way to have Quickbooks do that for me? Is there a place to enter the percentage for the sales rep? Is there a report that will show the sales and the commission that is to be paid?

We created an invoice on the last day of our previous fiscal year to bill a customer for a project. The project changed and we ended up issuing a new invoice in our current fiscal year. I need to clear up the balance owing from the invoice from the last fiscal year, as we cannot alter it as all tax filings have already been done.  Should I just issue a credit memo on that invoice to bring it to zero?  It is not a bad debt.   

I have multiple revenue accounts from different revenue streams which are not necessarily from AR.  I am looking to consolidate or collapse multiple revenue accounts into one  AR line on a Balance Sheet report. I have tried using the collapse feature on the reports function, but the functionality does not produce how I want the report line to look. Is Excel exporting the only way to adjust multiple revenue accounts? 

When I try to import CIBC bank stmts there is a message "we don't import statement for this account". I have been successfully importing statements for many months. There was a recent issue with the CIBC bank feed, is this part of that same issue? 

I have 75 tax receipts to email to my donors. It is a customer form letter that I had created. I can print the ones I'm mailing but how can I email the rest?

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I am trying to create an Inventory Item that I manufacture myself from parts that I purchase, however I have no option to add an Inventory Assembly when I try to create a new Item?

can i add contact info

I created a credit memo for my client. The next time she came in we used the credit memo, but the credit memo was larger than her new invoice. She wanted the balance to be returned in cash. I can't seem to figure out how to record this in Quickbooks online. Thanks.

If your customer paid for the product or service at time of sale from an online source, how do you record the payment in Quickbooks Desktop after the fact.  There could be multiple customers purchasing products, do you have to create a new customer every time, create an invoice and receive payment for every single online sale?  Looking for the correct way to do so.

Is there a way to use Multiple lot numbers for the same part number?  I can only insert one right now.  See AttachmentThanks for help