Other Questions

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I am trying to de-activate an account that is showing a zero balance on the Balance Sheet.  The Chart of Accounts is showing a balance.  I don't know how to correct this.

I use multiple screens with the recommended display resolution of 1920x1080 and my text is already scaled up to 125%, yet the Icons and letters / descriptions are puny compared to the available space. There does not appear to be anything in Preferences. 

How to fix paycheque sync error?

I receive Multiple Bills from Different Departments of the Same Vendor and All Bill Payments go to the same Vendor's Account Payable.If I set up each Department as a Separate Vendor, then I am not able to pay All Bills with one Cheque. What would be my best solution?

Eft Transfers

In 2019 Quickbooks Pro I was able to run my two company files on my one computer by opening one at a time. Is this still possible in the 2021 and 2022 versions of Quickbooks or do I have to buy 2 licenses for this? To explain what I mean "In the file menu you could select open previous company and you would be logged out of the one and you could choose the other company and log into it.". Please no fancy talk. All I want to know is if this is possible. Thank you in advance.

I can't enter a credit card info when I try to add a payment form a customer when the software is in French. It works in English but my customer and employees do not speak English. How or when will this be available in the french application? 

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Until recently, our customized "Invoice from Sales Order" populated the "Backordered" column with those items not being shipped when printed.Because our inventory items are Lot Number specific, we would create additional lines for those items not yet out of production, and therefore not yet having Lot Numbers assigned to them.For example, if the customer ordered 200 each of "X" and we only have 80 each in stock, we create 2 entry lines for this item on the SO; one with the 80 each of "X" with its assigned Lot Number being invoiced and shipped, and a 2nd line item with 120 each of "X" without a Lot Number as one will not yet have been assigned until after production and QC.We would then generate an invoice (our customized "Invoice from Sales Order") and both line items for "X" will populate, and print accordingly. Recently however, while the two line items still appear on screen for both the Sales Order and the Invoice, only those items actually being shipped print out (i.e. the li

Billing to much

looking for a solution that helps me migrate data from desktop to online…. But there’s more to it!! This seems like an easy enough problem to solve but I am having no such luck.Here is the situation: Our current bookkeeper runs her own business and uses desktop pro to handle her clients. We want to use quickbooks online and do our bookkeeping ourselves in house.  From what I have gathered starting from scratch does not have to be the only way to do this successfully. I have been working with the bookkeeper and she has tried to migrate data from directly from her desktop application to our online account even using the same computer but no luck after hours of loading.  

I'm currently working on catching up and completing my entire books for 2021 and I have roughly 20 Shopify deposits I need to reconcile. Also - if I use a journal entry, do I still need to make an invoice? Thanks in advance!

We have two old remittances that do not show paid, but we have paid them. How do we mark them paid without affecting our bank reconciliation?

I have an existing account and would like to add a second company. How can I do it?

I have an existing account and would like to add a second company. How can I do it?

There is a discrepancy between my QBO balance and my bank balance.I deleted and then re-created an entry that had previously been reconciled. When I tried to do a new reconciliation, QBO told me my beginning balance was wrong. I was able to reconcile my account once I further edited the re-created entry to say 'R'. However now my QBO balance is over by the amount of the entry. How do I fix this please.

How can I charge a Scan Receipt transaction to an asset account?  The app seems to limit account options to expenses.

I am an Apple & Quicken addict and I don't want give up either! When Apple made their decision to part company in terms of supporting the Quicken application I was placed in real difficulty but very constructive advice on this forum lead to a solution. I am running macOS Catalina on my iMac internal HD and Sierra (macOS 10.12.6) on a OWC solid state external HD. I was advised that of all the macOS that could run Quicken, Sierra was the best and the best version of Quicken for this was 2007 (Canada). When I want to use it I boot up to the external HD and for 4-5 years now it has worked perfectly. Unfortunately, I now need to change my iMac which will come with macOS Monterey and I am told the the external HD solution will not work with this iMac. They tell me that they believe there is a version of Quicken that does run on Monterey but my question is, is it as good as the 2007 version? I seem to remember being told that when I had the Catalina problem by my most reliable forum (can'

I recently changed from desktop Office products to 365 and now the first time that you run an Quickbooks update two extra workbooks get opened.  You cannot close them and they stay open until the user logs off.  You can re-run the update after that and no more than the original two workbooks. I have been google researching this for about a month and have found no solutions.  Any help would be appreciated.  

Mac Big Sur OS compatible with QuickBooks online?

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I have been trying for more then 1 year ... my bank is not listed.  www.caissealliance.com for self employed

f I search Support of QB Community with the leading word "desktop", yet the answers returned include answers for QBO.  How do you search and limit the answers to QuickBooks Desktop?