Other Questions

I have already applied the payment to original bill. How should I reverse that and make payment again for that particular invoice? 

When I open Quickbooks Online, it shows my active company but it also shows a cancelled company (same company though). I want to delete the cancelled company so that my dashboard opens up to my active company when I log in but I cannot find how to do that.

I try and select multiple customers in order to use the Batch actions and choose Make inactive from the list of actions to apply and it will not work - this error pops up "Unable to load https://c45.qbo.intuit.com/qbo45/neo/v1/company/9130353650954726/lists/name/batchDelete?zeroBalance=true&cascade=true status: 400". Please advise what this error means and how to make use of the Batch action "Make inactive".

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This is regarding the ability to successfully carry out direct deposit for payroll in Canada.What I need, according to my bank, is a generated CPA-005 form, which other competing accounting softwares can produce. I've rummaged around and it seems there is no functionality within Quickbooks to allow for this without the use of a 3rd party. If I'm wrong, please educate me. If I'm right, my Question to Quickbooks is: When are you intending to make this file generation a possibility? I'm sure the suggestion to use Telpay or Treasure Software and whatnot will come up. If you want to try and convince me it is the way to go and what values they carry, go ahead. But my concerns simply are as follows:1. We pay a decent amount to Quickbooks and to our bank, requiring to pay for yet another service to step in where the two existing parties can't seem to shake hands makes us wonder if there is a problem with our existing services.2. Our goal is to simplify things. We want to be able to rely o

Would the 2-step verification process be causing the issues?  

We recently converted to QuickBooks online advanced from QuickBooks desktop. Our employees have voluntary payroll deductions for them to purchase tools and pay back a little each week. There are now two chart of accounts showing  for each employee . The desktop had the tool accounts listed as other current liabilities. The online has one listed as other current assets. We need combine so that there is only one account. What do we do to correct this?

I have a large amount of transactions categorized.  Not sure what to do with them.

This happens on my phone, tab and computer.  Just within the last few weeks. Texts me a code, then wants to do again for all accounts. Over and over.  Restarted all devices.

I called the support and they did not fix it yet ,  I am not able to sync the CIBC accounts anymore , really sad .

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Due to circumstances, I have to dissolve my current business and create a new one. Do I need to start a whole new account? If I cancel the subscription can I still access the old account and add new information as I finish wrapping it up?

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My books have gotten so messed up from a beginning balance from several years ago, I somehow managed to make my balance sheet look normal but I haven't been able to reconcile. Basically I reconciled most of 2021 but had no idea what I was doing, finally figured out the issue and it was a beginning balance problem from as far back as 2019. I fixed all of this but since it was reconciled already, I can no longer reconcile as it thinks there's a bunch of deleted transactions. My tax return and everything, balance sheet looks fine it's just that I obviously confused the software. Is there a way to just start over from January 1st 2021, start reconciling month-by-month and just tell quickbooks what the balance was for each account on January 1st? Basically I want to start over from a certain date forward. Can I do this? 

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I work for a non-profit organization and have purchased QuickBooks Premier Desktop 2021 (with payroll) - for $81.00, through Tech Soup. Tech Soup is a website where non-profits can order discounted / donated software for a very reasonable price.  I just found out that the new tax tables coming out on July 1st will not work with QB Desktop 2021 and we need to upgrade to 2022. I checked with Tech Soup and they only offer 2021. My question is... will QuickBooks be supplying Tech Soup with 2022 at a reduced price, the same as it did with 2021? The price to subscribe to QB desktop 2022 is too much for us. https://www.techsoup.ca/product-catalog?order_by=most-popular&filter_donor_partner=&filter_software_category=785&filter_media=&filter_platform=&form_build_id=form-Qql7SYbYtR4yvwnUJaxd5VfvmTTXGKtoL46Nj09mqG8&form_id=ts_stock_product_catalog_filters_form  

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Hello,For some reason, my CIBC VISA transactions on transaction date of April 1st (six of them) did not download.  Now, my transactions from June 1st to now are not downloading.  Also, I get the Transaction Dates downloaded instead of the Posted Date ( CIBC VISA uses the Posted Date to calculate balances month to month) so it messes with my reconciliation (I have to manually adjust dates).  CIBC has no option to adjust that in the user interface.  Finally CIBC VISA sessions last only 10 minutes ( a recent change) leading me to have to re-login 12 times in a half day.   I want to change.I tried calling RBC VISA twice.  The second time was promising but the guy hung up on me.  Then I tried calling Scotiabank with a wait time of 30 minutes - I gave up..  Anyone has any suggestion on the best Canadian bank VISA card to go with?  Or are all the Canadian banking cartel members all the same? 😞Martin

Hi There,I am trying to access the employer forms page and can no longer find it on my payroll tax page??  

Good afternoon All,I am really hoping that someone can shine some light on the many ways I have read about on how to handle the following scenario(s). Just to note I have my bank accounts linked into QB. My flow is as follows.invoice customercustomer e-transfers paymentwait for transaction to downloadmatch to invoice.Scenario 1; I invoice customer1 $100 and then pay $110, andScenario 2; I invoice customer2 $100, they send in payment but then send in a duplicate payment (requiring a refund)So in reading, one solution that seems to come up consistently is to us A/R to record either the overage or double payment and then create a cheque transaction to pay the customer backThe second solution (more for scenario 2) is to move the transaction to a 'Misc Income' account and then create a credit memo.The third solution was to create a suspense account (bank account, expense account?) - haven't tried this way yet.Solution 1, I have been told, from the bookeeping side, that I should never be boo

Hello all,I used CRA calculator for work space using this link   after calculation I got 20% used from current home. Now, how do I record these into QuickBooks properly since the transaction was paid with my personal checking account as the payment is pre-authorized?  all what I need is I want to do data entry for this.  Thanks in advance.