Other Questions

I have far too many outdated products and services and need to remove them but I don't see how to do this. Please help!

I sent an e-transfer to a supplier, and the money was withdrawn from our bank account, and the amount is shown in the monthly statement and was reconciled. However the supplier didn't receive the email, so he didn't deposit it and the e-transfer was expired, then the money was put back to my bank account.  How should I record the refund of the money and restore the bill as unpaid and at the same time didn't affect last month's bank reconciliation?

Hello QuickBooks Support,I am trying to import transaction data, specifically invoices, into QuickBooks Desktop from an Excel or CSV file. I have already imported the customer and item lists successfully, but I see that QuickBooks Desktop’s built-in Excel/CSV import only supports lists, not transactions.Could you please advise:What is the recommended method to import invoice transactions into QuickBooks Desktop?Can this be done using Excel/CSV files, or do I need to use IIF files or a third-party import tool?Are there any templates or sample files available that show the correct format for invoice imports?Any best practices to ensure invoice numbers, AR accounts, and customer balances are preserved correctly?Thank you for your guidance.

No text available

No text available

No text available

No text available

What do I do if I started and printed the sales tax summary, filed it with the CRA but didn’t “file” /post it in QBO? Now things have changed after the fact and I can’t duplicate the original summary for the period. 

This 5 second delay between saving changes and posting transactions is ridiculous. I am sure there are a million things under the hood to keep the platform functioning, but this save/load delay has to be put at the TOP OF THE LIST of things to fix. Please and thanks. Why not?

Any trip captured in the mileage section of quickbook online shows potential deduction of 0. It's unclear why.

I have restarted QB. I have done same in Intuit. It will just spin until it says again" not signed in to Intuit"

The qbo file was downloaded directly from the bank. By trial and error I realized the only odd field out from previous uploades was a transaction with a CHECKNUM tag in it. I checked the OFX Version 2.3 specification and it does have CHECKNUM as part of the STMTTRN. Is this new or has quickbooks never supported that?

Je voudrais voir Dt et Ct séparés

I have been having trouble updating the july 1 2024 payroll update.  Have been doing it manually since then.Also everytime that i opened quick books pro 2024 desktop it tells me that there is an update, i go to do it, but it stops half way through, so I have had to abort.   Eventually i could not get into quick books at all.  I have tried all the suggestions posted, but nothing seemed to work.Today  i right clicked on the quick books icon and clicked on trouble shoot compatability then program compatibility  trouble shooter.  Did this several times.Well, now I can get into quick books.    First thing i did was a back up.   Quick books is working, but is very very slow.;    I checked my payroll and it now shows that it is good until 12/31/25  Attaching screen snips.   I am almost afraid to close quick books now as i still need to do the update when i open it.     Question is because i was doin

Could I get step by step instructions on how to uninstall quick books pro 2024 and reinstall it. 

Is USD banking feeds suport ise

No text available

Project's option is toggled on using the online platform.

No text available

not match with bank statement

When I create an estimate and I choose an item from my item list the amount does not show up on the estimate.  However, the amount for the item appears on all other reports. What could be the problem.

I have a bookkeeping service and have somehow missed paying CRA for paying payroll tax for Oct 2025.  I realized the error on the payment for November 2025 on Dec 15th   The penalty was 1028.00.  As this is my error am I responsible for paying for the penalty from my business.   All of November I felt quite under the weather and was frantically trying to finalize the Sept year end and to the Accountant by November 6th. for this same client   I did put in for a relief, but doubt it will be granted as I have do not have medical receipts.  Any kind of advice is great.Thanks so much

I have given all account sharing permissions via CIBC Smarkbanking for business & QBO can see the account but it will not add it

Chart is working for all other program aspects. All other payroll settings are complete except mapping of expense, liability, and bank account.

Could someone from QuickBooks please support me by letting me know how you operate during Christmas and New Year, so we can prepare for payroll?