Other Questions

Hi, I just installed QuickBooks 2000 for it's third time from the CD.. Now it is on a new stable Windows 10 tower rather than the XP that was getting a little funky. Fortunately I wrote the Registration Number on the inside of the manual cover because it needs IE4 to register online and that isn't happening. Click on Register by Phone and it pulls up the prompt box to enter the registration number.Had to boot the old computer into SAFE mode to run a backup to a USB stick, the last one saved to the network drive was a few months ago and I tend to forget backups. Restored that, so all is good. Just in time for year end. Was thinking though with the new to me computer, just wondering if there are reasons to upgrade my almost 20 year old version to something new. I already figured out how to change my company from GST+PST to HST, ("moved" the company to NB and then "moved" it back to ON and adjusted the rate). I don't write cheques with the software , and I don't use my phon

Does my trial balance look alright, or do I have to zero out the "sales of product income"? Due to it being a contra account?

I am trying to export my QuickBooks 2016  desktop file to TurboTax and it wants a GIFI code for the Undeposited Funds Account.  Any ideas what this should be?  The same as the company bank account?  This is a code for taxes in Canada, I'm not sure if this question area is for Canada or everywhere else too.Thanks!

We had a balance of $50k receivable from a customer, who paid us $20k after adjusting $30k which was payable to one of the vendor as a result of an arrangement between parties. When we received cash of $20k, we reduced our receivable balance to $30k. Question is how to adjust the balance receivable of $30k from the customer to balance payable of $30k to vendor? Many Thanks!

I am trying to reconcile my bank statement and I have an ACH Credit from Intuit Payroll S Quickbooks.  I have no idea how to enter this credit as Intuit is not a customer.  

when we first switched to QBO from paper invoices, I noticed an error where we overcharged a client on an invoice. On their next invoice we gave them a discount that covered the amount we overcharged plus a little extra for the inconvenience. However, now it is showing a credit on that client's account that the system tries to apply to each new invoice we do for them. I want to  get rid of this amount as there is no amount owed to this client anymore. Is there a way to delete this credit? Thanks

I have updated and now I am unable to email an invoice.  I have run the QB Tool hub already as well.  When I try to email it sends me to a window telling me to log in with google.  I try to hit next but then QB tells me that my browser is not secure and I should "refresh".  I have done this several times and am still unable to email invoices????

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Good Day, I am entering an invoice in QB Desktop Pro 2020. The invoice has items on it that are taxable and the total came to $160.00. The Customer paid via e-transfer and added on a gratuity/tip of $20.00. So I have a transaction in my Chequing account for $180.00 received but an invoice for $160.00.  Would I add a line item to the invoice for the $20 Gratuity (with Tax Exemption)? I am unsure how to track this gratuity so that my accounts balance in the end. Thanks very much in advance!Laura

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Hi, I am working with a Canadian client who processes USD sales through Stripe. The Stripe payout is to a USD bank account. Currently the payout is added as a bank deposit to the sales income account, but thee is no conversion to CDN. How do I enter the Stripe sale into QBO so the exchange from USD to CDN shows on the P&L?

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I have some sites that I commonly use when working in Quickbooks Desktop.  Is it possible to add shortcuts to these pages in the "My Shortcuts" section on the left side of the screen?Thank you,B

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Hi!We are currently using Quickbooks Payments for our invoices and I want to make sure our fees are being categorized properly. Like bank fees, are they also exempt from HST? Or is HST included them?Thank you!

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We have sales that include HST and don't include HST at our business. We also accept tips.  Our POS system does not integrate well with QB. So, when we get our bulk deposits from Visa or MC or whatever, I call them "sales" inclusive of  HST when I accept them into QB. These sales include the final amount that are rung in through the POS terminal: Tax, and tip included.   I would like to figure out how to separate the HST inclusive sales, the non HST sales and the tips, and still ensure that I am not overcapturing HST.  I can pull reports from the POS system to see how much tax was rung through and how many tips and were collected. BUT, the POS system, in this report show which of these sales were Cash or not. Not sure how to best make  the adjustments to make it accurate.  Any ideas?  

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I just started the books but noticed early on that a credit card was showing in the chart of accounts. I found the other side of the transaction and deleted $400, but the credit card is still showing up as $400. It's also affecting my balance sheet. How do I get rid of this? Will making it inactive work?