Other Questions

I don't have the admin password since one of the counters changed and now you don't remember, can it be recovered or reset?

I have tried selecting different tax options, making it inclusive of tax or not and still have no luck.

Hi,I wanted to see if others were encountering the same issues. The last two days have been difficult for us to access our online account. It either is super slows, says we're unsubscribed (we are not) or get this message: "An unexpected error has occurred. Please try again shortly.Shell service failed to fetch url - https://qbonline.api.intuit.com/v1/company/193514535827504/uibootstrap/slim-contextstatus: 503 If the problem persists, please contact support." I'm not sure what to do and was having problems getting through to an actual technician through the support line. Thank you,

No text available

No text available

Create expenseValidation failed: Were sorry, QuickBooks encountered an error while calculating tax. Try reselecting the tax rate or reentering the product/service item and saving the form again.Please tell me how to create expenses from receipts, as it isn’t letting me anymore

Getting this error trying to save snap receipts and expenses. Have used this many times before. “ Validation failed: Were sorry,QuickBooks encountered an error while calculating tax. Try reselecting the tax rate or reentering the product/service item and saving the form again.”

We need the ability to schedule ANY invoice, not just recurring transactions. This basic function has been standard in email clients like Gmail for years. I've noticed this question raised repeatedly over the past four years without any updates to the program. Another feature that users would appreciate is the ability to perform progressive invoicing with custom forms. This feature could significantly streamline invoicing processes, allowing for a 50% deposit, followed by invoicing for a 40% interim payment, and concluding with a final invoice for the remaining 10%. This could greatly improve our users' experience with QBO.

I want to add the option of receiving a verification code by email so I can access my account on my iPad, not my phone for better viewing capabilities.Currently am only able to get the code by text which doesn’t work as I am out of the country and not able to receive text messages.Phone calls also don’t work.Two step verification is turned off.

No text available

No text available

All my bank feeds from 2023 disappeared for my Visa and Chequing accounts. I've been on the phone 3 times with customer service and no solution. Customer service suggested I get my .csv statements from RBC but I can't get them for 2023 since it was too long ago.I figured this must be an error so I started a new Quickbooks account and the exact same error are happening. I ever deactivated my 2FA for my RBC to see if that would help but nothing. Really confused and getting frustrated since my book keeping was almost done.Any advice here? Thank you so much.

I currently have quickbooks online with 5 different companies/ subscriptions.I am closing 2 companies and plan to cancel those 2 subscriptions.How long can I access the data of closed companies on Quickbooks on line if I keep the other 3 companies/ subscriptions?Please Advise

I need a phone number to contact support

No text available

I have cleared my cache, deleted cookies and tried from a different browser. I tried disconnecting and reconnecting, but it won't let me.

I am trying to assign information to an expense receipt , the drop down menu that I have on my lap top isnt the same as the mobile app any more . I am missing alot of my drop down menu .Has there been a change ?

I have a client that previous accountant passed away. The only thing that we have is a Casware file. Can I import Caseware file into QuickBooks Desktop?

No text available

I have one business I am able to seeonline , added another and cant see it online ? Not sure what plan I choosed but thought it would be like the other ?

Quickbooks does not offer an option for people who can only write to contact the account manager or sales team, the only way is to call them. This is discriminating and should be addressed.

I just received notification that intuit pulled my credit. I did not authorize this. 

No text available

How do I undo an import of VISA to Quickbooks?

I am trying to unlink an account. When I follow the instructions, there’s no ‘disconnect’ button as an option in the edit menu under the selected bank account.  Is there criteria that needs to be met first?thx