Other Questions

Specific link: https://qbo.intuit.com/app/homepage?locale=en-CA  

I was paying bills from a supplier and noticed that the open bills do not add up to the open balance. I brought it out into a spreadsheet and can confirm that the open balance is correct number. For some reason the open bills is off by $424.2. I made sure the date covered every possible transaction (1900-01-01 to 2999-12-31). This is causing me issues when adding bills to a bill payment because it does not match up to the books. Please help, thanks!

HiAnyone can advise why cannot access the customer custom fields to map to excel fields for import. 1.customer centre created 2 custom fields.2.when importing, cannot find the customer  custom fields to map to my excel columns. Please advise. Thank you

Hello. We have a file that says is has 56 errors that is doesn't fix. It shows these errors on verify and after doing  a rebuild the errors aren't resolved. The file doctor tells us that it doesn't see anything wrong. Quickbooks support is trying to help us but they are saying a data specialist is 1 week away and I don't know what we're supposed to do until then. Is there anyone that can help us with this? The attached images show the errors.Thank you

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I am receiving USD invoices in April related to April that I am trying to record in AP and the appropriate expense. The expense account is CAD, the invoice is in USD through a USD bank account. When I try to post the AP journal entry in USD, QBO tells me that I can't use the CAD expense account due to the currencies not being the same. When I post the entry in CAD and try to match the actual USD payment it will not identify as a match. Therefore it does not let me appropriately clear AP when it is paid. I have multi currency enabled. One invoice for example is paid now, I know the USD invoice amount, the translated CAD amount etc. but no matter what way I record the AP entry I cannot get them to match even using the same FX, CAD etc.  The only solution I can think is I need to change this specific expense account to a USD account. This way currency conversion would be covered by QBO in running reports.and the AP entry would easily match the bank. Any and all he

I want to cancel my subscription and take all my receipts with me. So I need to download all of them at once without doing it one by one.

Could someone provide an overview of how the Vendor Information - To Do's tab works? Does it pop up with reminders on the appropriate date?  I am looking to add notes that indicate with a sub contractors COI is going to expire - pop up with a reminder so that i know when to get those next documents etc.

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Hi, I need to create checks to pay a vendor in CAD. We have a US checking account. The vendor's currency is already set up in CAD. How can I ensure that the vendor will receive the correct amount in CAD.

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how can i get banking transactions from later dates

Square now offers a saving account built into Square that we use.  We save 5% of all transactions. How do I get that added to Quickbooks as an account, allowing me to categorize transfers from it to my business banking account etc.  My Square account is already linked, but I dont see any saving account.

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I have quickbooks pro 2015 canada and want the latest version of quickbooks pro for canada that I can move my data to without having to pay quickbooks to do the work and is a standalone non subscriptionwhat year can I buy and does anyone have suggestions about how to get it 

I have filed my pst  as usual, but now it seems the payment to Minister of Finance is not showing on the reconcile.I have deleted the journal entry and re- filed , but the same result remains.Any ideas out there would be appreciated.

We are a non-profit organization and now donor needs to get receipt from financial department.Can we use QB information (cash donation) to issue doror cash receipts from QB print? 

HelloI need to fix 3 cheques I wrote. Last year my boss's new assistant took a bunch of holidays but did not tell me. I continued to pay him regular pay. So when I found out he had 240 vacation hours that were not accounted for, I wrote the next three paychecks using vacation hours rather than regular hours. The problem is he was paid a different wage the year prior. I paid him $30 per hour (vacation hours) when it should have been FIRST CHEQUE: 16 hours at $22.00, 64 hours at $26.00 dollars. SECOND CHEQUE: 80 hours at $26.00 dollars per hour and THIRD CHEQUE: 8 vacation hours at @ 26 dollars and then 72 hours at his regular pay.He has cashed these cheques. How do I go about fixing this? Thank you!!

I am a longtime user of QB and recently set up a new profile for a new business.  Intuit cancelled my new account after 2 months and gave no notice or reason for doing so.  They said they would not do any review of the account, that the decision was final, and that they would not let me speak to a manager.  I tried with 3 reps and eventually asked to speak to a manager regarding my original subscription account. The call was very strange and once again no reason was given for having cancelled my new account even though they'd charged two payments already.  I then called head office and was directed to a form for the Office of the President.  I sent a request and eventually received a callback. This conversation was equally as strange.  The rep kept trying to insinuate that my new business account was somehow linked to my existing business.  This is not the case.  Both are separately registered corporations and are registered with the go

Is there a way to set an invoice filter for a specific year if you only have the phone app? 

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I'm trying to setup a new bank feed connection in QBO and unable to get it working with the bank. I've reached out to the bank and they asked to send over the connlog and ofxlog files but I don't know where to find them in QBO? Any ideas?

In the top left hand of the debits and the credits there is a option to put the list in date order from first to last or last to first. However, I used to be able to just check them.  I don't want every time I check one for it to refresh and put the highlighted ones at the top or bottom. Just show them to me in the same date order.  That option disappeared and I don't know how to get it back.

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Downloaded transaction is for an amt that is greater than the bill. For ex bill is $28, $30 is paid. I want the $2 to show as a credit on the account. When I click on add, I am told the payment does not match the bill, and it will either "correct" the payment to the bill or sometimes to the credit amt when I go to reconcile. I cannot figure out how to resolve this so I can add the actual transaction with the remaining credit left in the supplier acct to apply at a later date. If I try to correct the information when reconciling, the bank transaction will return to the bank transaction table for review. Since this is something that can happen frequently, I want to find a work around that does not just exclude the bank transaction on the download page. I have tried splitting the payment but having two separate A/P lines does not work. Thanks, Mary