Other Questions

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Hi there, I ask for a 70% deposit on a quote before I do any work.  I see QBO doesn't have this option.  Is there anyway around this?

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I am using Quickbooks Online in Spain and the Sum up is the POS Pro

I made a mistake with my phone number as I was trying to have an account, my correct phone number is xxxxxxxxxxx, please can it be corrected ?

Is anyone else getting error message:  "Error loading transaction" in QBO Plus?  Myself and my colleague have been getting this randomly on selecting various transactions for about a week now.  We have been on to Support to no avail.  Cleared cookies, cache etc, went incognito, different browsers, different PCs to no avail.

Payroll accounting linked wit quick book

Dear Support Team,I am looking to create and design a custom invoice template within Quickbooks. Specifically, I would like to achieve the following: Custom Columns: I want to include the following columns in my invoice template:#DescriptionQtyRateChargeAmount Customer Details: I would like to add detailed customer information directly onto the template.Could you please advise on the best approach to achieve this? I would appreciate guidance on whether Quickbooks  provides built-in customization options for templates or if it requires external tools or integrations.Enclosed : PFA  Thank you for your assistance.Best regards,

I have 3 different small businesses that uses Loyverse as POS. I'd like to integrate all 3 businesses into 1 QBO account. Instead of opening 3 separate accounts for each Loyverse account. As each 3 account will only be generating less then <$6,000, I cannot justify having 3 accounts  separated. I will have separate ledgers to for each business

The facts are the Reclassify tool is only working for Profit and Loss accounts. It works for Balance accounts for Journal entries and transfers only.  

Hi there,I'm currently facing an issue regarding the exchange rate from the smaller currency to the bigger (VND to USD). I need to input an exchange rate of 0.00004011231441 because I exchanged 20,000 USD at the bank and received 498,600,000 VND in my account. However, QuickBooks Online only allows me to enter 0.0000401, which results in 20,000 USD being equal to 498,753,117.21 VND. How can I resolve this discrepancy to reconcile it with my bank transaction? Which account can I use to record this discrepancy so it does not affect my report, since it pertains to the QBO merchanism and not the market rate?Thank you for your help!  

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I hope to chat with Chinese/Mandarin

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My organization is returning to Quickbooks after using a different accounting software for several years. We would like to import our old transaction data into QBO. However, it seems that I can only import 3 or 4 fields of data, not including the GL codes. The QBO support confirmed this problem and suggested we use a third party app. Has anyone found a solution to this issue? Seems fundamental that one should be able to import GL codes with the transactions.

i still need a human

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لتواصل معي xxxxxxxxxxxx60

I need to make a backup of a company file, but I need to have the accounts without balance, is there a way to do it?

I live in the US and subscribed to QB Essentials from a link sent to me by a team member.  Our company is registered in the UAE.   We added our Abu Dhabi based accountant to QB and he asked us to put in the address of our company but QB won't accept the format of UAE addresses bc the account was signed up for in the US. I called tech support and they informed me there is no way to change my existing account to a global account; rather I need to set up a whole new account and delete the old one.   I am gun shy to do this bc I already messed it up once with no warning that I'd have to start over. If anyone can help me with the steps, which I'm sure are simple, I would appreciate it as a sanity check.

Hi, An employee was overpaid and has refunded the overpayment to our back, I have created a journal debiting the payment and crediting the bank. when I go back to the bank and click on match, the match screen opens up and it has detected the overpayment under "Find other matches" but the overpayment is not listed under select transactions to match, what am I doing wrong?Best regards,Noel

Hi all, I have an OCR scanning bills received from vendors and I would like to automatically create the corresponding bill in Quickbooks.To do this, I extract the most unique info that I know of: the tax ID (I'm in Europe).The problem is that the API won't let me search by tax ID, and I can't download a list of vendors without the taxID being obfuscated.  When I write a query, I get the following message: Invalid query (QueryValidationError: property 'TaxIdentifier' is not queryable How can I make my scenario work? Any workaround?

My customer have some problem paying invoices, it jus got declined for unknown reason, he tried bank transfer and Venmo, nothing works

We have a Belgium subsidiary that we are trying to set up in Quickbooks.  The Belgium VAT return has a lot of boxes and I am unsure if the Quickbooks VAT Return will be suitable for the monthly VAT submissions, how do I set up the VAT codes (including Reverse charge) correctly so the VAT return is accurate?

An old post asking the same question said there is no way to modify the HTML of the email template used to send invoices to customers.  My issue: The image used for the company logo is about 25x the size we want it to be. The only way we know how to fix it is to modify the pixels used for the image in the HTML. My question: Has intuit recently allowed us to modify the HTML for the email template? If so, can I get a documented guide on how to access it?