Payroll and STP

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I am trying to finalise payroll for a "cancelled" company in QBO, effectively a business I do not pay the subscription for, as I went through a restructure and use QBO for the new entity. When I go into QBO it says I have access to reports until next year, but when trying to access these, for most I keep obtaining an error, such as when trying to go to the Employees tab:Something unexpected happened...We're very sorry, but something has gone wrong. The details of this problem have been logged and we will be investigating to find out what caused it. If this issue persists, please contact us so we can help. After asking for support in chat, I was told that the only way to finalise STP for a cancelled company is to resubscribe, which is a complete joke for something that would take less than 5 minutes to do, and that I do not require QBO for anything else. Furthermore, I cannot even simply resubscribe to QuickBooks Standard Payroll, but must subscribe to one of their plans and includ

When processing payrun I am constantly receiving payment lines in the payroll with zero value and a warning to that effect.    This never used to happen but lately it is a common occurrence.  I end up deleting these lines but this is a constant annoyance. Any idea how to fix it?

System has a backlog of 25 reciepts waiting to be available for conversion to expenses, though appears stuck.

ATO says Employer Basis Code is required to submit pays. Does anyone know what this is and where to place it?

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The reason I asked the question is because I believe that to comply with single such pale requirements, the additional payment must be recorded in the payroll module and not in the general journal.

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how can i delete the mistake pay runs

We have an employee doing two distinct roles:- 16 hours a week with a role that attracts 17.5% leave loading- 16 hours a week that doesn't attract any loading.- at different pay rates.- fortunately, both accrue leave at the same rate.- In the payroll with different pay categories. Some problems appear:- Leave is only accruing at half the rate it should.- Leave taken pays leave loading on all the hours taken (should only be on half). Any suggestions how to resolve these problems?- A workaround for the leave loading could be to halve the rate.- There are other complications that make averaging the pay rate an unattractive option. 

switch from apple billing to direct with quickbooks

When I publish rosters the notification is sent by email to all employees. However one employee (permanent) receives an sms with details of their upcoming shifts while the other casuals do not. I cannot find any option for this in quickbooks.

I can download or open any other pages

After I create an event for Q2, then I will need to add another event for Q3, since the pays for Q3 are also now completed.

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i am trying to do a new pay run, it will not load my employees, it says wait for pay run calculations to complete, it has been idle for 20minutes , i only have 2 employees, it usally takes 15 seconds normally

Is anyone else having difficulties with pay runs this morning?  

Quickbooks gets to please wait while pay run calcualations are completed and stops because it takes too long to load.

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Is it personal/carers leave?

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