QuickBooks Q&A

I have an office that runs QB desktop on a local server. I have 6 people in the office and 3 remote workers. My IT company says the best way to work remotely in this configuration is to VPN into the server and run QB from within the server and the workers in the office all have QB on their computers and access the QB files from their computers without having to VPN into the server. If the remote workers try to access QB from their computer and access the QB file the lag time becomes too much. When you work in the server it seems like the work is more cumbersome and accessing other programs like Adobe and Excel while you are working within the server is dificult. How does Intuit recommend we set up an office like ours to operate with QB Desktop? Thank you. 

I have a single company set up in QuickBooks that operates under two different DBAs. Is it possible to create and use separate invoice templates for each DBA? For example, I’d like one invoice template to display XYZ, Inc. dba 123 and another to display XYZ, Inc. dba 456, depending on which DBA the invoice is for.

None of my contractors received their 1099 although I opted for them to be electronically and physically sent. No one has received it and it’s not in their spam mail. Any idea as to why customer services of no help and of course right now today they’re closed.

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I am a small company and do not need all the features of Quickbooks  for $999 what alternatives are there

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I have a subcontractor who received $350 1099 NEC payment this past year. They would like a 1099 for their records, and I don't have a problem making one for them. I cannot figure out how to add them in QBO. They are checked for tracking for 1099, but are under the reporting limit. There is no button I can find to add them to the reportable payments list. How can I add them to the list for 1099 in QBO?

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My QBO account was hacked and taken over by "bad actors". ACH payments to Vendors were cancelled, and then rerouted to a personal checking account in Salt Lake City Utah... VARO Bank NA

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For the last month, whenever we go to click "email" on the Send Forms > Paystubs screen, it freezes QB instantly. We've tried this on multiple machines, with multiple company files and even made a new one. We are using the built in email from Quickbooks. If I send an invoice through the QB Email server, it works just fine. However, the paystubs freeze everything. Same thing if we go to File > "Send Forms". Same thing if we switch to multi-user mode and it fails to switch because the file is still in use, it freezes. Our main focus is the paystub freezing. I've spent a total of over 9 hours now with tech support on the phone with [name removed] but all they did was make things worse. Now we have rough paystubs, fake company files, all of our settings for our firewall was lost, and LOTS of time wasted doing STUPID THINGS. She would ask me if the server has M$ Office, I said no, that's why we use QB Email server. Then she asks me to open up the program manager and run Excel. Th

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I am not sure I understand bill pay online.  I want to pay a vendor using ACH.  Without paying extra can QB online pay a vendor using ACH and if so how do I set it up?

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I have used QBO since 2014.  I have it set up to copy all invoices to my email.  I did not receive an invoice email Friday. I tried unchecking the box to send me a copy, closing QBO and going back in rechecking the send me a copy box. I then resent the email. Still no copy to me. I checked with my customer and they had not received it either. I printed the invoice to .pdf and emailed it to the customer. It was after QBO customer support closed.   

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I keep getting this message: Looks like we've hit a little snag. How about you try again in some time?

I want to see the credits and apply them where i need

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I work for a law office and we have some check numbers that were skipped and the checks have never been used. In order to void checks, it looks like there has to be a transaction, so does that mean I have to create a fake transaction to void in order to show the checks as having been voided? Is there a way I can mark them as unused so that there isn't a gap in check numbers in my register? 

Will information from previous account transfer to new account