QuickBooks Q&A

I doing payroll with QB for the first time and need to have the option to make Office Compensation a salary.

Hey all. Can’t believe I ended up here looking for help or suggestions. The short is we had 2 QBO companies, which were the same physical company with a single EIN. This was because payroll was brought online first. Currently, under gear>tools>back up company>copy there is a copy running since 5/27, 9 full days, 0% progress and no errors. We have gotten into a chat or phone support numerous times per day for the past 2 weeks. Totaling over 100 hours at this point. We keep being given INV (investigation) numbers about this from the back end, then that number is closed the next day. Below will be the original message to QB help that led us to upgrading both companies to the max, so we had access to all the backup and copy and restore features. Everything was going smooth and we were assured what we wanted to do was normal and would not be an issue. If anyone has experience, help, suggestions, willing to listen to just about anything at this point. Thanks in advance. Over th

I was looking for a way to format my OH local filings for the EFW2 but the instructions did not pull the local withholdings.  Anyone out there that files RITA-OH local filings have any way to do this within QB's desktop would be nice to know how to do this so I would not have to mail the W2s.

We are a nonprofit and had a state department give us funds for road work, this was paid on our loan for our building from the state. How do I record this in Quickbooks?

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We converted from QB desktop to QB online.  We are told due to "system limitations" that QB online does not support a 457 payroll deduction code.  Our employees are allowed by IRS code to contributed to BOTH a 403B retirement plan AND a 457 retirement plan.  Intuit refused to set up a 457 code therefore we cannot process our payroll accurately for our employees.  HELP?

I use Gmail as my email provider and have had an ongoing issue for almost a year.

I noticed that the amount of $105 was charged for 10 months in a row, but this month it changed to $122. Could you please explain why? while is the same description.

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When I go to the expenses nothing is showing up. So I don’t know weather I put something in or not

Statement contains ONE address field BILL TO; the owner and mailing address. Need to add SHIP TO address for the actual property

For the last 2 weeks I am unable to download transactions from Visa to QB Desktop. Seems like it no longer accepts QBO type files. I was told by my bank that QB did an update 2 weeks ago that effects this but can find no further information. I have downloaded and updated my QB desktop with no change. I called my 24/7 subscription based help number and they are closed. Great service I'm paying for. Help.

I do not have a 941 for quarter 2 in my to do list. Why?

Hello! All of our documentation shows "No Company Name" whenever we print or generate reports. I have assured that in the account settings everything says the name of the LLC on multiple different browsers at this point and I cannot figure out how to get these things to print with our name. Please help! 

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I logged in to invoice customers today and there is no way in the new FORCED invoice design to add multiple Estimates to one invoice? In the Invoice window, my client's estimates are not even recognized as 'Suggested transactions' - I have tried using a Filter with abbreviated dates and no results are found. How is this done now that you have forced us into your new crappy invoice setup? I can't send my client SEVEN INVOICES at the same time and there is ZERO value to your platform if I have to manage balances manually. Please roll back ASAP and FIX THIS before you push this on everyone. Just awful

Hi Team,We are planning to add our InoLink app to your website, similar to how DBSync is listed. Could you please let us know the procedure to get started?About InoLink:InoLink is a cloud-based integration solution that seamlessly connects QuickBooks with Dynamics 365 CRM. It helps businesses sync data bi-directionally, automate accounting processes, and gain a unified view of customer and financial information.Looking forward to your response.Best regards,Sarika

We have a Use Tax Audit and I need to print a years worth of vendor attachments as all the original vendor bills are attached to various AIA's. Is there a way I can print all of 2024 vendor bill attachments without having to go to each bill and clicking the attachment and printing? Thanks

Hello,  We are really desperate at the moment and are hoping for your help. We have now connected our system to Quickbooks and every 10 minutes the stock is exported. The Web Connector always takes an extremely long time and sometimes Quickbooks crashes. In general Quickbooks Desktop is extremely slow. Could this be due to the company file, which is almost 2000 MB in size? In the System are still transactions from 2004.Do you have any tips for us on how we can solve these problems?Thank you!

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Hello, I am preparing to upgrade my old 2013 QuickBook Desktop Pro version to the more recent ones but I cannot seem to find the download links and Licenses + Product Numbers for the 2016, 2019 and 2021 Trial versions of QB Desktop Pro. Can a QuickBook Chat Admin, Suporor Moderator point me to the right direction for these information?After reading countless of troubleshooting messages on this board, it seems like I need to reach out and have one of the designated Admin privately PM me with these links and appending Licences and Product Codes. Thank you for your time and response as I need to get this done before the end of this week. Best regards, - Harley N.

Suddenly, I have a lot of extra transactions showing up in a clearing account for Shopify. My balance sheet now shows a balance of over $80,000 in my "Other Payment Gateway Clearing Account." I was in the process of fixing some transactions related to this clearing account. The first date transactions were previously posted to that account was on 06/12/2024. * On 7/7/2025 when I pulled the balance sheet for 6/30/2024, I had it zeroed out. I had some transactions in that account to fix starting with transaction date 7/1/2024, and I had a plan. *On 7/9/2025, I emailed someone and told them I had it zeroed out and correct. *On 7/14, I had a meeting with that person and it was off. Now I see I have a lot of new Sales Receipt transactions posted. They make no sense to me. Example: I just found a Sales Receipt dated 1/19/2024 that was added by the system administrator on 7/8/2025. Dollar amounts are $804 sales, $4 discount, net deposit $800. *I have searched Shopify for order dates around 1/

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