QuickBooks Q&A

I am using the ProVersion. Shouldn't chat be available? Where are the real people?

My payroll is due on Thursdays and I forgot all about it and did not run it until early Friday morning. when will they get their checks?

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I added time to one of my employees and assigned a project to that ee. However, there are some changes to it. How can I change the project assigned to that employee?

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All other employees are showing up in QB time kiosk so they cna clock in and out except for one employee. This employee is properly added as team member. Is there something wrong with it?

We need to create a pledge that includes the total $$ number that the principal broker needs to pay and on that invoice it needs to shows each individual agent and their amount that they owe to the broker as he pays the entire amount. Want this to be in one pledge.

My main job is 1099 and I pay all my own taxes, thank you QB. I recently picked up food delivery, trying to increase my income (healthcare costs) until I could get a more traditional (ie, W-2) second job. I had my 1099 main job's pay direct depositing into one checking account and the delivery (also 1099) go into a different checking account. But now that I've secured a W-2 (and will stop doing the delivery work), what's the best way to demarcate it? Without opening ANOTHER checking account, if possible?

can i send a statement with all invoices

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Received payment from customer though quickbooks that was automatically deposited into a account that has been closed how do I get that payment back

I have QB desktop Enterprise Solutions and we are changing our fiscal year. I entered our short year of 1/1/25-3/31/25. Now I need to enter our full year budget of 4/1/25-3/31/26? The only option I have for the year is a calendar year. I can't find the setting in our version to change this. Thanks.

Can missing transaction be specifically requested to be transferred from the bank? 

I am the primary admin. How do I get my other users that are company admins to receive payday reminder emails?

I have been getting this "error" for a while now, and I have no idea how to fix it. We didn't realize we could have Paypal go directly to QB for a little bit, so we were just manually marking the sales as paid. Now, I'm trying to match up the Paypal amounts to the payments in QB. I have to manually match them, because the auto match has issues looking for payments rather than open invoices. Anyways, when I find the correct payment for the Paypal amount and click "Save", I get an error at the top saying "Select a bank account for this deposit" (see photo), but nowhere on the page is there a place to assign a bank account? I don't have any issues if I'm matching an open invoice and a Paypal payments, it's just matching these "manual payments" that we did. Thanks for the help! (Also, don't worry about the reference number, we were using is to coordinate invoices and Paypal payments, rather than check numbers like you are supposed to use it.) 

Is it possible to create a report for purchase orders created but not sent/emailed to the vendor? Most of our sales are drop shipped from the manufacturer.  After a customer places an order, we create a purchase order but don't send it to the vendor until the customer pays the invoice. I'd like to have a report get generated once per week to show me which POs have not been sent to the vendor. Than you

I reconciled Feb, March and April - no issues.I went to reconcile the May bank statement and saw all transactions from Feb. 2- April 15th are GONE from the register.I use Quickbooks desktop - I am not connected to my bank.HELP 

I started noticing this over the last few months. I have about 400 recurring invoices setup that include both items that are taxable and time which is not taxable. I have checked all of the items are setup correctly. When the invoices run the Sales Tax Calculation is based on both the non taxable and the taxable items in the recurring template. To fix this, I have to open each invoice manually after it is generated, click the link under Sales Tax that says "See the Math" then click "Enter Sales Tax Manually" then click "Revert to Automatic Calculation" click "Close" and the Sales Tax Calculation corrects itself. It is not an issue with the items or the tax rates because I do not change anything when I click enter manually. There has to be a software issue where it is adding every item in a recurring invoice to the Total Taxable Amount for Sales Tax regardless of whether the item is marked taxable or non taxable. Has anyone else seen this or have a fix?

Getting that error message when trying to post in Community. Please help, tried doing all the troubleshooting but still the same.  

Getting that error message when trying to post in Community. Please help, tried doing all the troubleshooting but still the same.  QuickBooks Online

We started using the Reveneue Recognitioon (Standard) template in February and it posted accurately in Feb and Mar. Beginning in April, it started posting both the debit and credit to the Unearned Revenue account so no income was posted. when one goes to revenue recognition then manage templates, I can see the "standard" template but only have view access. The other templates I can edit, delete or make inactive. I cannot do this with the Standard template. QB chat person stated I cannot edit, delete or make the standard template inactive. Well someone/something changed the initial template so that it is now posting incorrectly and we need to be able to fix it and/or stop it. I asked QB chat to escalate it to IT team. He did not know how to do this. I asked for him to get a supervisor. I was told I would hear from supervisor within 30 min of chat ending. I have not heard from supervisor. How can I get in touch with QB IT team so they can remedy the problem?

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My profit loss report includes sales receipts I issue to clients.  I do not want this to happen: it causes my income to be increased improperly.  It is a redundancy.  How can set things up so my sales receipts are ** NOT ** counted as income?   Thank-you, [full name removed]

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What is happening when the system administration changes settings? What settings are being changed?