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QuickBooks Q&A

QuickBooks Q&A

Getting Started
Manage Your Account
VAT
Banking
Manage Customers and Income
Manage Suppliers and Expenses
Importing and Exporting Data
Reports
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3167 Topics

Manage Customers and Income

Can we put a customer's account on hold to prevent any quotes being generated for the customer due to late payments?

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5 years ago

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irene18

Manage Customers and Income

How do you make a paid customer invoice active?

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Business profile editing

I am trying to edit my business profile but it says I don't have permission to edit

Manage Customers and Income

Cost on my items don't update automatically.

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Manage Customers and Income

In the past prepayments from customers would automatically deduct from a new invoice, but not anymore. The amount now shows as overdue in the customer account?

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Manage Customers and Income

Can we do a serial number tracking on invoice line item? how can we create custom field on a line item to add the serial number or license key of that specific line item?

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Manage Suppliers and Expenses

How do I edit a accounts payable name. I have put some creditors to accounts payable and others I have their name and then put them to accounts payable

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My client have 4 bank accounts, as some accounts have confident info that not all employees are allowed to see I would like to know is there an option to split access?

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Good afternoon I filed my first VAT return on 28/01/2021.  It was supposed to be for the period 01/11/2020 to 31/01/2021.  I then contacted the QB Support Team to reverse it (unfile) as that is what the Q&A advised me to do.  QB Support team confirmed it was unfiled, however, the status reflects as Reopened, but I can't change it to filed. It's only giving me the next VAT period 01/02/2021 to 31/03/2021.  The VAT payment was made to SARS via efiling and I just need to record it on QB now, but cannot access that return now.   The live chat support team could not assist me as I don't think they understood my query/scenario.   Please can you help. I  need it to be correct, going forward.

How to delete entire chart of accounts and start over on QuickBooks Online Accountant. South Africa?

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Manage Customers and Income

When will Investec be linked to Quickbooks Online?

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Manage Suppliers and Expenses

Pro Forma Invoice into Normal Invoice

I have created a Pro Forma Invoice using Custom Templates. * Once a customer pays, how does one convert this to a normal Invoice?  * And how will a Pro Forma Invoice show up in the accounting system?

Manage Suppliers and Expenses

How do I clear a negative balance in acc rec where refund cheque was issued, no cr note required. what is correct way to process this trx?

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Manage Customers and Income

How can I add a 2nd contact to an existing customer?

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Manage Customers and Income

How can I add the invoice # in the subject line when emailing invoices?

Manage Customers and Income

Inventory items set as "s" (15%) vat . results in not pulling thru on my vat return. why? If I set the tax status on inventory to "Standard" (15%) it then pulls thru?why

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Manage Customers and Income

I allocate deposits to invoices, yet the deposit still shows up on my open invoice report. The invoice balance is reduced by the amount

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Manage Customers and Income

Can i delete a customer from 2020?

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Manage Customers and Income

Hi please can you let me know how to change the due date on my creditors and debtors invoices

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Manage Customers and Income

We are a workshop and need to give a job card through to our technicians how do i create that job card on quick books?

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Manage Suppliers and Expenses

I have posted transactions on QuickBooks and also syncronised with Bank; I subsequently posted some of the transactions.

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Manage Customers and Income

I invoice in Rands (ZAR) and USD. When I get a ZAR deposit I can match it against outstanding ZAR invoices. I dont get that option when I get a USD deposit. Please help.

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Hi I accidentally deleted something off my product list. How do I retrieve it. It has my quantities. Thanks

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How to create transaction statements for a customer with only payment activity in a specified time period?

I have a non-profit organization for which I am trying to create Transaction Statements for payment activity that occurred during 2020.  When I select the customer and specify the date range, I am seeing that the customer has no statement available for the date range even though they did make a payment during the specified period. Can somebody please help?  Thanks.

How do I get ZAR printed onto my invoices%3F If you select the currency as ZAR it prints R on the invo

Will selecting Multicurrency affect my invoice format? and will I be able to have ZAR on my invoice and not R?