QuickBooks Q&A

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I tried to downgrade to Simple Start but can't because of multi currency being turned on. I also need to be able to see the Payroll history

I've reinstalled the app and tried reconnecting the account. Nothing works.

Hi QB Community! I come seeking your wisdom and advice -as usual. Recently I received payment from a client through Stripe. The invoice was for $3,000 but as you are aware, Stripe charges a fee. In my Stripe account I see payment for $3,105. When I open the transaction details I see that the Stripe processing fee is $90.35 and the remaining $3,014.65 will be transferred to my bank account. There are $14.65 extra! When payment is received through Stripe, QBO makes 2 entries automatically: 1) Registers a payment for $3,105 and 2) Makes a JE for $105.  I'm trying to reconcile my Stripe balance in QBO but I don't know how to register the Stripe Processing fee since it has already been bundled in the JE for $105. Also, I need to register the processing fee for $90.35 and I need to account for the $14.65 extra (basically redo the JE for $105). Three months back these entries were done manually so I was able to make the proper entries as needed, but now I've been shying aw

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HiHow do i set up a payroll for new employee with the tax due as £0.00 ? we then terminate this 'employee' soon after payslip producedThis is apparently required by HMRC due to one of the employee's death so the pension benefit goes to the next of kin, bearing in mind this is not an individual pension but a company private pensions. No Tax being deducted for this occasion. Any idea, anybody? 

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It requests whether Non Profit/Owner and once inserting this unable to continue further

I have an automated payroll journal that debits and credits the same account. I would like to remove 2 of the rows of the journal to stop this happening. Can you explain how to do this please,=.

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Does anybody have the contact number for account managers?

Hi When I print reports directly from custom reports I am unable to and get the message This XML file does not appear to have any style information associated with it. The document tree is shown below.When the reports are run and printed manually -one at a time the report runs.I have cleared the cache on the browser Any ideas? Thanks 

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Good evening Its my first year of using SE QB so forgive the question if its been asked but I was unable to find the answer On the home screen the figure for estimated tax is that what is estimated left to pay or does it take intoaccount payments made and filed under taxes

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Hating this new payroll system. When I view an employee, their pay history is not showing. Doing some digging I have now found none of the payrolls have submitted to hmrc since we were switched in August. This is getting ridiculous 

Software issue of the app running in the background after being closed. It drains the battery. Is this an issue that is known about? Is there a way to stop it?

So I had to reconnect my account and didn't realise I needed to put in the date from last connection lost as the start date. As such I have 3 months of missing transactions. I've followed the instructions to download the CSV file etc. but once I get to the step where I've selected my file and selected 'continue' I then reach the step where I'm asked "Select a QuickBooks account for the bank file you want to upload'. However I have no options in the drop down menu to select from and I cannot add anything either. How do I progress from here because teh 'continue' button is greyed out so I cannot go any further.  Can anyone please help me. I'd really prefer not to have to put each transaction in completely by hand.I don't suppose I can ask my bank to connect and only add transactions is within a specific date period? I bank with Santander Cahoot (UK) btw. Thanks

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So I have already connected my Shopify to quickbooks via the quickbooks online global app. I would like to be able to automatically have my stock reduced by 1 every time I sell a product. My products are hampers that are made up of different items. On quickbooks I have uploaded the different items as stock, and created bundles (which are the hampers) including all the of the stock items in that hamper. How do I manage it so that when that hamper on Shopify sells, that it is connected to that corresponding bundle on quickbooks, to reduce my stock for all those items?

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HiOur last couple of VAT returns have been recorded in QBO as paid out of Cash in Hand.  How do we change this so QBO records the VAT payment from the bank account that paid the VAT please?Andrew

Hi, I have linked QBO to a new bank account and unlike the previously linked bank accounts, that one is automatically updating itself which is very annoying. How can I switch from automatic to manual update of a linked bank account?I cannot find the option on QBO...Thanks so much, Lucia

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Hi ,i have purchased a car for my business using my own money,what catergory do i put this under? i can only see b