QuickBooks Q&A

A customer paid for a service. I "Received Payment" to account for this. Due to a series of unfortunate events, it turned out that the Invoice in question was already fully paid. It has been reconciled and the books were closed. The Invoice or the Payment can't be edited.The overpayment was refunded to our customer. I entered a "Refund Receipt" to account for the refund.However, the credit on customer's account remains, and it cannot be attached to the refund in any way. Now the customer has outstanding Credit AND a processed refund on their account. This is one of many cases, sadly. How do I correctly account for this regrettable situation now that I find myself here?

Is anyone else getting error message:  "Error loading transaction" in QBO Plus?  Myself and my colleague have been getting this randomly on selecting various transactions for about a week now.  We have been on to Support to no avail.  Cleared cookies, cache etc, went incognito, different browsers, different PCs to no avail.

In the desktop version of QuickBooks you could go to the general ledger, into VAT Control Account and you could customise one of the viewing categories to 'Date VAT Filed' so it would show you which VAT period the transaction was filed.  This was very handy when trying to reconcile VAT on a cash basis.  I can't see in on the online version.  Does anyone know where I could find it?

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This is part of the email received@Hello Ian,Last December, we informed our customers that their Standard Payroll solution was being moved to our new solution: Core Payroll. We regret to inform you that there’s been an issue with your move. Due to unforeseen circumstances, we are unable to move you to Core Payroll. As a valued customer, we wanted to let you know as soon as possible and to minimise any frustration this may cause.What’s the reason behind this?In your company’s current tax year, you have one or more employees who’ve been paid against multiple NI letters. We are unable to properly transfer their year-to-date contributions as our systems can only recognise 1 NI letter per employee during migration. As such, we are unable to migrate you to our Core Payroll solution.

I neglected to enter my transactions during July and August, came back to quickBooks this morning to do my VAT return and found that when I try to categorise transactions there are only about 10 options left for me now, all the others I created have vanished.

Review and pay

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Contact a human

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I'm getting fined for not sending in FPS returns and I have no employees.  I sent out a P45 for the only employee.  I also can not work out how to send 0 payrolls.  Which would stop the additional fines while I work this out.

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Triplicate came from aborted migrations requiring "purge" and repeat. It seems the purges did not complete.

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I get this error everytime (With no explanation why...)  whe nI try to save CIS suffered

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Hi there, Pretty new to QBO and having an issue that any help would be appreciated! So I am buying Shipping labels through PayPal but paying using my current account card, In QuickBooks, it is moving money from current to PayPal via the feed and I am putting the transactions through my PayPal account. But it is still leaving the money transactions in my QBO feed, I assumed this would want to be categorised as a transfer from current to PayPal, but the issue I'm facing is that when I do this, It is then moving more money from current to PayPal in QB and therefore moving the PayPal balance creating a duplicate transaction, How can i rectify this please.Hope this make sense as I've tried to describe the issue I'm facing to the best of my knowledge. Thank you for your answers in advance, Kyle.

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I’m missing bank transactions from April -July 2023 how can I go that far back to upload them

Again I just lost a couple of hours work.Please - Quickbooks - make this a thing.I know it was my mistake for not keep clicking save every so often but....

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is anyone available todayI want to compare all my growth history on a chart since 2020

I want to buy Simple Start but before I do, I want to make sure that I can file for a Private limited company. We are not VAT registered and the turnover < 15K / Year. From what I can see I should be able to file with HMRC and Companies House using Pro Tax. Questions:Is Pro Tax included with my plan?Is it free?Can I submit online with HMRC and Companies House?I saw that we're able to file to Companies House and HMRC via Work Papers and Pro Tax. Is that assumption correct?Miscellaneous: Can more that one person log into the company accounts?Thanks in advance for any help