QuickBooks Q&A

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I have set up a new USD and Euro revolut account which are linked to my GBP instance of QB. I have Multicurrency turned on but the bank balances for the USD and EUR accounts are shown incorrectly e.g. I have $500 in the USD account but it shows as £500 and if I spend $20 it shows as £20 on my bank transactions. I had the USD and EUR accounts set up and linked before I switched on Multicurrency. How can I change the currency of these 2 foreign currency accounts as that box is greyed out? 

Is there a way to moving fixed asset from bank transaction to advance accounting/fixed asset or link them if I add them manually or do need to add them to the advance accounting/fixed asset and than remove the entry from the bank transaction

How can we amend a JE transaction (e.g.: one that should be a payment from a customer for an invoice) if it has already been reconciled?  We are still working through problems caused by the migration from QB desktop to QB online. One main problem is our foreign currency customers and accounts because we were not informed about Multicurrency before the change, so all our accounts and transactions were migrated from QBD to QBO in GBP£, messing with our figures and causing multiple Journal Entries which are incorrect and/or misleading. We have now activated Multicurrency, but all our Euro customer accounts still show as GBP. We were advised to duplicate the customer accounts which are incorrectly showing as GBP, copy all existing invoices and transactions in the correct currency for the 'new' account (in this case, EUR€), then delete the original/incorrect account and all transactions. Then we can apparently just reconcile our EUR bank account with the new/duplicated EUR tr

My business is VAT registered and I recently imported some goods using a freight forwarding company. They paid the import VAT bill on my behalf. How would I categorise the VAT payment I made so I can reclaim it from HMRC, with the payment being entirely VAT? (so not standard rate or zero etc).

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A customer has overpaid by £10.80. They want a credit note as it is their year end. We can't raise a credit note can we, as that will increase what we owe them. Surely we either keep it as an overpayment towards their next invoice or send the money back

I keep having this issue where transactions from my Nationwide account won't be imported unless I readd the account. I reconfirm consent regularly but that seems to make no difference - after a random amount of time after I readd the Nationwide account then transactions stop being imported and I have to readd the account again. This has been happening over the last year or so, is there anything that can be done about it?

Bank account balance updates as normal as is up to date.

I just get a blank screen. Tried on both Chrome and Edge, cleared the cache, disconnected and reconnected MTD services, but still get blank screen.

just goes back to home page

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In QBO there are following features: Sales ReceiptsSales RefundsInvoicesCredit NotesVendor Bills Vendor CreditsCash Purchase - via Expenses or Cheques  What I see missing is the Cash Purchase refunds which is the opposite of Cash Purchase. May be QBO is not designed to handle Cash Purchase Returns.

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This is to a business account using their business app to generate a code. The code gets rejected every time!

Whenever I try to review anything on the app I just get an unable to process request at this time.error message? If problems persist please contact us? But can't contact anyone

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App has been playing up for over a week.  My feeds will update but no transactions are showing so can not match up payments.  Working from app I have uinstalled and reinstalled but still not working.  

We have filed the clients first two VAT returns but now they want to prepare their own. How do we enable this on QBs?

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I can allocate them to a class, but I also need to allocate them to Customers/Projects. Is there a way of doing this?

FFS.  The primary admin has gone.  The phone for the code still exists.  NO CODE RECEIVED!!!!!

Hi, is it possible to pay suppliers by bank transfer through QuickBooks in the UK software? Thanks