QuickBooks Q&A

It happens when we try to submit a VAT return. We submit in the usual manor but when connecting to HMRC we recieve a 'blocked' message and then we have to reconnect our ASA with QBs. This is most annoying as only the most senior person at our firm can reconnect the ASA so we are having to interupt their day to resolve the issue before we can continue filing VAT returns. This has only started happening in the last couple of months and as far as I am aware we are doing nothing different.

Hello i Have created my bills on QBs, (with the VAT)   when the bills have been paid and i go to match these on banking it wont acknowledge the VAT on the bill.therefore its its not showing up i cant claim the VAT Back, i have watched loads of videos and nothing seems to work any advice will be helpful Thanks Ami

This may seem a strange one, but we have a business requirement to convert a Purchase Order (or a Bill) to an Estimate (to a different entity).  I can only see how to copy a PO to a Bill, copy a PO, Copy a Bill, or convert an Estimate to a Purchase Order (opposite route).  Is there a functionality to create an estimate from either a PO or Bill?

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So the transaction  amount is exactly double and vat code used was 20%rc

I can see that QuickBooks is able to analyse income and expenditure by restricted funds, using by using 'class' to differentiate funds. However, I've not been able to find anything in QuickBooks to help with reporting restricted funds balances for the Statement of Financial Position. I'm fairly new to this and notice that colleagues are tracking restricted fund balances via Excel, which is time consuming and can lead to mistakes. Surely there must be a way to track these balances in QuickBooks?

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match transaction

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I want to add an exitsing employee to a workplace pension scheme.  Pension Scheme details all set up but I dont see how to add the employee or change their status as "not assessed"

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I have credited several old invoices as bad debts.  The VAT return has picked up the old invoices as well as the credit in the current return thus duplicating the invoices and netted off the credit 

I have Quickbooks accounting now and have entered 3 clients.  My own bookkeeping is on Xero which I want to convert to quickbooks too. Is this possible to do without upsetting the information I have already entered.

What package allows me to submit VAT returns

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They are historic statements going back a bit. They are all currently waiting to be reviewed, obviously I don't want to just 'exclude' them as I won't be able to reconcile.

I am paying monthly subscription for QuickBooks Self-Employed at a price of GBP 12. I tried to access my user account today to prepare my tax return for this year and to sync my expenses. To my surprise it did not recognize my user account. NOW suddently it created a new account with the registered email address (where I receive the monthly subscription) and ALL is gone. My past four years expense collection vanished. I cannot believe this. Support is not even available in the evening. HOW CAN THIS BE that I am charged every month, BUT NO ACCOUNT. Please help.

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Presently we cannot delete a pay schedule and surely a deactivate option can be introduced if deleting is such a major problem? I have a weekly payroll that I no longer use but I'm having to run a blank payroll every week or I can't move correctly into the new pay year in April. This is clearly exhausting and unnecessary. Come on Quickbooks, I know that you consistently make new developments and tweak your program to make it better, so please add pay schedules to your list because I believe this needs to be addressed ASAP!

Hello all,  Just started using QuickBooks self employed today and it won't let me save my company information at all, either on the drop down menu or the invoice edit.  No error number just message saying "unable to update your company information" Any help would be appreciated greatly.  Thanks   

The app confirms upload by saying QB is now extracting information from your receipt. But then when I later browse to the receipts list some appear to be missing. Is there a log file of receipt snap uploads? Or failed uploads?

We have a situation where Stock items that have Purchase orders raised against them are not appearing in the "Qty on PO" tab for either the main Products and Services selection or the Product & Service list report.  They do appear in the open purchase order report.  It seems to be random as in some instances 1 of 2 orders for the same item appear in product and services.  In other instances specific items may appear one month when ordered (then received) but when ordered again a month later does not appear in the Product & Service list report.   I've tried clearing cache, opening in other browsers and other PC's but they refuse to appear.  This has led to 

I would just like to send Birthday wishes to the Co op bank feed error 590. Its one year old today and still not fixed!One whole year has pasted and still QuickBooks cannot fix the CO OP Bank feed! Well done! 

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I need to reconcile the company credit card and, after a number of weeks of no connection, the summary totals don't match - in order to spot the issue it would be helpful to be able to see the monthly totals to try and match with the statements.