QuickBooks Q&A

Costing me money now

My mileage hasn’t been tracking for the past 3 weeks now. I checked out all troubleshooting fixes and the only one that works is to open the app whilst driving and have it on in the background, but this is no good because I never remember to do this! I’ve tried sending a report on this issue and even that won’t work, when I try to submit the report it says I have to set up an email account in settings under passwords and accounts, but when I click on settings there isn’t even an option to go to settings and accounts, and my email is already set up on my account anyway so I e no idea what it means. 

Hi experts. I have 3 classes for different business verticals / products. As on 31 Aug 2023 I had purchased some goods amounting to GBP 1000 in class A and shown as cost of sale. Now I want to transfer around 800 GBP good in class B. In this regard I have some questions. How to transfer that opening stock from class A to class B in quickbooks onlineAnother question that I have shown that purchase as cost of sale but while utilizing in class B I want to show name of the product as I will be selling it and want to mention the name of the product on the sale invoice.Kindly let me know how to sort out the issue and how to book the transfer of stock from class A to class B in quick book online

Using iPhone 14… this inability to see invoices or the option to select them from the menu seems to have died in the last 24hrs!

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Why won’t my QuickBooks let me add customers

I have been purchasing fuel with my business debit card and keeping the receipts for expenses. I did not know that I needed to record mileage in order to claim the fuel as an expense. Now that I have been doing this for a while, how do I correct this in quickbooks, I have no records of mileage and the car is personal so I presume I will not be able to claim anything at all and I accept that, but I will therefore need to show I have paid the fuel transactions back somehow. How can I do this in quickbooks? Many thanks.

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How do I process the vat return on bank statement

I am using Google Chrome

I need to do catch up and prepare missing accounts for 1st July 2021 - 2022.Can this be done?

For the last few days now when I'm snapshotting receipts or uploading PDF's I am getting the error in the question. This has never happened before. I've tried refreshing cache's and other things. It's quite annoying when I'm trying to do lots of admin.

Who do I go to to get help on here ?

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Hi, i've created custom reports in the past, but now the button to do it has vanished... has it moved? 

Can QB generate a report showing outstanding VAT on debtors? We are on cash basis for VAT. I need the report that will show the VAT for the unpaid amount?

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Someone's been a bit lazy and where there should only be one class for something they have created several: eg10 High Street10 High St10 Highstreet Is there a way to quickly amend all postings so that only the first class is used? Is it as simple as just changing the class name of the worng classes to the correct name? Or is it more complicated? ThanksJon

I am using their Data Export Tool and I am finding that when I have to log into my QBD company it is repeating each character that I type eg D gets entered as DD, if I click Backspace once it deletes two characters. I worked around this issue by typing my password elsewhere and then I copied and pasted into the password box, it got entered twice, I then used my cursor to get to the middle and then I used the Delete key to delete all the characters after the cursor. A second issue is, when I finally manage to enter my password, I get a pop up which says:'You can't perform this action as this QuickBooks product is no longer available.....' see attachment for image of pop up. If I close this pop up then my company opens no problem. Is this because I took a copy of the company file after 30 June 2023 ( we got an extension and so have access to end October). Are these just weird glitches with the Data Export Tool? Has anyone else had these issues?

I also have had invoice where a deposit has been added and had to speak to a customer about paying extra money! It’s embarrassing and I am thinking of going elsewhere!

QuickBooks Online lacks the functionality to use HMRC's published exchange rates. Given the notable difference between QuickBooks' rates and HMRC's rates: QuickBooks Rate: $1 = £0.80096HMRC Rate: $1 = £0.791703 Is there an app available to automate the updating of exchange rates?

If you’re using spreadsheets to record invoices and wish to start using QuickBooks to track them going forward, you can import them into QuickBooks using our Import your Invoice functionality.   Before you start, make sure that your excel spreadsheets are ready and in a format that is accepted by QuickBooks. You can download a sample here. If your file includes details of customers and/or products, they can be added in QuickBooks automatically, so you don’t have to manually create them. Things to look out for Invoices can be imported with multiple line items OR as a total value for each invoice. If no line item is present QuickBooks will populate this field with a generic item called 'Sales'. Multi-Currency is supported. Product categories are supported. VAT codes are mapped so there is no need to change your VAT codes to QuickBooks VAT code formats before importing. We recommend that no more than 100 invoices are imported at any one time. When new customers are imported, if no

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