QuickBooks Q&A

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HiWhat's happened to sending an acknowledgment to a client when an invoice has been paid? This seems to have disappeared.Mike

Does anyone know how to change schedules and delete backups? I'm getting used to QuickBooks Online Advanced & I've set up some automatic backups and have some manual ones. I want to stop some of these backups repeating and I need to be able to delete old ones.  

I started my QB VAT returns and accounting 01/04/2019 to comply with MTD. I've now added all invoices and bank details from 01/10/18 to 31/03/19 (01/10 is my annual accounting start date). These are now showing up as exceptions in the return for 01/04/20 to 30/06/20. The VAT returns/accounting prior to 01/04/19 was done outside quickbooks. How can I take into account the period prior to 01/04/19.I can't seem to open any tax returns for the period from 01/10/18 to 31/03/19.Any help would be appreciated.

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Having issues the last couple of weeks with Quickbooks not picking up any of the receipts I have emailed to [email address removed] from my verified email address. It has worked perfectly for a couple of years but now I'm not getting any bounce back or notification email and the transactions don't appear in Quickbooks. Any ideas would be greatly appreciated.

Hi, i've just signed up to Quickbooks Online so there may be a few questions following this one. My new business was registered from April 1st 2023. Q. How do I record any purchases i've made prior to setting up my business for my new business? ie equipment, training courses etc Thanks in advance Paul

Extra info: I'm self-employed, and work from home.  So I can assign costs such as internet, home insurance, rent, etc, to my business.  I can see a way to split costs between different categories, but I can't find a way to split a transaction so I only record a portion of the transaction to my business, and exclude the rest.  BTW - I tried using the self-employed version of QB, and it's pretty basic.  I therefore have to use the regular QBO version.   Thanks for your help.  

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All of the top savings account seem to be smaller company's and don't connect to quickbooks

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The service includes sale price and cost  price can I cannot see anywhere that the cost  price is report

Following migration to QBO from QBDT, I have checked the balances in the trial balance and found 5 accounts with differences within the balance sheet accounts.  They are:Debits:  A/R  £216.67, Retained earnings  £88 - Total difference £304.67Credits  A/P  £7.70, VAT control  £193.57, Imported rounding errors £103.40 - Total difference £304.67 Can I post an adjustment journal to amend these? 

hi ,i am a joinerwhen i buy things like timber , materials for my work to the general puplic fo i categorise the goods i bought as purchases or cost of sales?

I'm just trying to submit my Q1 2023 VAT return.I am on the fixed rate scheme. Mid quarter I lose my 1% discount for the first year. I therefore need to adjust my Box 1 and Box 6 figures. I've calculated what should be in each of these boses.When I adjust box 1:- Does the Adjustment date matter? Default is 31st March 2023 (my VAT registration date is 29th January 2022)- Tax rate I leave unchanged? The default is SS-20.0% (20%)- Adjustment account - I've no idea what to select - default is "Cash in Hand"- Adjustment amount - I imagine this is simply the correct value for Box 1 minus the default Box 1 value shownBox 6 is the one I'm getting even more confused about. HMRC website clearly states that box 6 should be shown without VAT included. I've verified this at multiple sources. However Quickbooks is showing me the value with VAT included. What am I missing?

Morning all, We have just moved to Quickbooks from Sage so am trying to adapt. We use Scottish Widows for our pensions and the payment has just come out of the bank. Can you tell me how to allocate this?  I have searched Pensions in the Chart of Accounts and I can see that 3 are set up: Employee Pension LiabilityEmployer Pension ExpenseEmployer Pension Liability

If I update my main account, my balance changes to match my bank, but there are no new transactions to review? 

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Can I save my information before closing account?

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Hi there, I am unable to add an accountant to my profile. I have tried every possible route and none have been successful. It appears my profile doesn't have the invite accountant function that everyone else has. How can I access this function so that I can add my accountant? Many thanks, James

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When looking this up it says QuickBooks automatically does this but it hasn't.  It has applied it on the p32 report but it is not showing on HMRC side.  How do i notify them??

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