QuickBooks Q&A

Again the bank feeds are unreliable. I put in a receipt and couldn't find the matching bank item. I saw it's missing again, from the citi feed. A $1780 item missing, from Sep 3, that if I didn't have the receipt I'd lose the expense. This is unacceptable, though we've had to put up with this for years.

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recurring invoice is never the same, how do i see the invoice screen and bank screen at the same time?

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Hi - I am wanting to streamline my reports for Black Coal Award employees by including their Coal Long Service Leave number.  Has anyone got any suggestions?   And has anyone got any clues on which report/s is ideal to collate information to load directly into Coal Levies report?   Thanks in advance!

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My bank adds foreign transaction fees after QB has downloaded the transaction data.so the statement data and the downloaded data no longer match.can’t seem to find a way to get QB to refresh the data from the bank.

I have entered my income QUARTERLEY as income.  It is not showing at G1 in my BAS.  What am I doing wrong please?

Everything was working and then eveything wasnt? Can QuickBooks credit my account>? What should I do? Should I switch providers is this an easy fix?

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I employ visa holders who have to show that they have worked in a regional area, how do i add my address to the payslip template?

Work

It has now been months since I have had this logging in issue (2FA every time when I have not selected it, and even if I had it doesn't remember it on same computer, same browser, same IP). And rom online comments I can see I am not the only one experiencing this. Support has delayed and delayed, I have now received an update that basically says "there's nothing we can do". It's just not good enough.  The workaround I was advised to use (use a completely separate/different browser - Edge) now also has logging in issues (asking me to select a company - even though I have only one it is showing an old cancelled company from >2 years ago).  So now workaround and no solution. Your product is extremely poor and your support is just hand balling to someone else.  The result is that I waster more and more time not only trying to log in but also chasing about these support cases and lack of resolution. I would like someone to contact me ASAP as otherwise I

Hi  I need help regarding my STP lodgement and have spent hours and hours over the phone with Quickbooks but hasn't been able to resolve this. Since last 2 days I have called Quickbooks numerous times and the only reply I have received is that the rep who raised the case will call you back however, I haven't received a call back at all. Because I can't lodge our business STP, my employees can't lodge their tax returns and it's delaying their refunds. My case ID is [removed]. If I don't hear back from Quickbooks after this complaint, I am moving out my business to Xero. RegardsAdnan 

I have had significant issues with Connect to Square. Last week I got this message: We couldn't Add the transaction(s) due to "Quantity required for tracked Inventory item.". Try again later.But, every item had a quantity. Has anyone found a solution to this problem?

I keep getting an email from QBO saying my receipt wasn't received because it was sent from an email that's not registered for receipt forwarding. The email address is definitely registered though. Help!

I need to restore an inactive customer who has no balance

Does QuickBooks have a feature that will allow me to add columns to Report Customisation.I need to create a report that will compare an month, qtr. or year vs budget vs same period last year.I can only do a report with 2 of the 3 at any given time. 

My subscription has been cancelled  ,can you suggest a contact number to ring or message  not sure how to edit .I usually use google play..

Could anyone advise how I get in contact with Quickbooks Australia?

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When I log in, I have zero activity in the account(s)