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QuickBooks Q&A

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7128 Topics

How do I enter a1 persons pay for long service without changing the pay run dates etc

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21

5 years ago

H

hjblatman

Manage customers and Income

Project costs are being netted off income and not being shown as costs. Therefore Gross profit is correct but Margin in always showing at 100%. How to fix?

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I have an error lodging a Pay Event. Error message is Same submission ID exists. Have maxed out lodgements. Can anyone advise on how to rectify?

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I need a report showing customer invoice amount and GST paid for the financial year, can anyone help?

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Can the time recorded in the Audit log be updated - currently mismatched - behind by 6 hours?

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Why cant i open employees tab

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HOW DO I TRANSFER THE SUBSCRIPTION TO THE CLIENT

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31

5 years ago

A

Anonymous

Manage your account

I leave a window idle for just a couple of minutes and when I to go enter something, I have to log in again. Only started happening today. Idle set to 1 hour.

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Manage customers and Income

I would like to add extra lines after the business details in the top section of a 'modern' template layout. How do I change the size of sections in QB Online?

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I need to submit my annual report and cannot customize the dates to report how do I do this?

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The current date and time is 29/03/2021 9:41am. My audit log is showing 30/03/2021 3:24am. How can I fix this? It is impossible to check transactions against the log.

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Hi, i have an employee took 30.40hrs annual leave but on the payslip it did not deduct these hours from the accrual it shows as if no leave was taken. How do i fix this?

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When I select "take leave" for an employee and apply the 17.5% loading, it is creating another earnings line with $0 How can I resolve this?

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Manage suppliers and expenses

Can I categorise a tax expense payment so it appears below the net profit line? As it is not a tax deductible expense?

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How do i categorise a tax payment

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Can I run two chart of accounts with different bank details?

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In pay slips of our client(i.e.company), name of our another client(i.e. company) is showing instead of our actual client's name, kindly suggest solution of it.

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The bank and quickbook balances do not agree on the Banking page. We have many years of entries that were never reconciled and they are causing problems for report.

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Why are bank transfers showing up as uncleared or blank on reconciliation reports?

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One of my bank feeds has dropped out it seems , the others are fine . Tried reconnecting but still pending ?

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How do I update the Effective Pay Date with the ATO?

Hi, I started using Keypay early last year. My accountant has now advised that my effective pay dates and bank transfers dont align. I have updated the individual pay runs to modify the pay dates to match the bank transactions but I now need to lodge the new dates with the ATO. I have used STP to lodge the pay runs and they are now marked as Successful.  Is there a method by which I can submit a change to the ATO of the new Effective Pay Date for about 13 pay runs. Cheers.

Manage customers and Income

Copying Invoice - Does not copy all client billing address from previous invoice - New issue since yesterday

Hi there, As of 12/03/21 - Quickbooks Online (Australia) -When copying a previous invoice sent, it does not copy all of the billing address correctly - it just uses the original address saved on template. Prior to 12/03/21, You were able to copy invoices and it would pull the data across correctly. Now it cuts the manual data you have entered in the past and defaults to the saved addressee. This is problematic, when we bill different clients, from the same organisation  Ie John smithXYZ company & Sarah smithXYZ company  Now, when you copy the invoice from previously sent invoice,all you have is  "XYZ company" and the copied line items from previous invoice.   This is a huge issue as individual clients have data such as addresses, billing codes , reference number etc.  I have asked live chat and support agents have no idea. Any one know or experienced this before and how to fix it?  

Hello, I have been getting a (101) error message relating to updates from my bank account not working for 4 days. When will this issue be rectified? Thank you

This relates to Australian banks